Citizen Perceptions of Procedural Fairness and the Moderating Roles of ‘Belief in a Just World’ and ‘Public Service Motivation’ in Public Hiring

Mogens Jin Pedersen; Justin Michael Stritch; Gabel Taggart

doi:10.1111/padm.12353

Citizen Perceptions of Procedural Fairness and the Moderating Roles of ‘Belief in a Just World’ and ‘Public Service Motivation’ in Public Hiring

Mogens Jin Pedersen^*, Justin Michael Stritch, Gabel Taggart

^*Corresponding author af dette arbejde

11 Citationer (Scopus)

Abstract

This article expands our knowledge of how variation in public administrative processes affects citizen perceptions of procedural fairness (CPPF). Focusing on a specific administrative process—the selection and hiring process—we use a survey experimental design among 823 US citizens and examine the effect of a public hiring process involving the appearance of advocacy from an applicant's social contacts on CPPF. Moreover, we theoretically and empirically examine the moderating effects of two psychological constructs: ‘belief in a just world’ and ‘public service motivation’. We find that citizens rate the procedural fairness of a hiring situation much lower when the situation appears to be influenced by an applicant's social contacts. However, citizens who report stronger ‘belief in a just world’ have less concern with a hiring process marked by advocacy, whereas citizens with higher levels of ‘public service motivation’ have more concern

Originalsprog	Engelsk
Tidsskrift	Public Administration
Vol/bind	95
Udgave nummer	4
Sider (fra-til)	874-894
ISSN	0033-3298
DOI	https://doi.org/10.1111/padm.12353
Status	Udgivet - dec. 2017

Adgang til dokumentet

10.1111/padm.12353

Citationsformater

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title = "Citizen Perceptions of Procedural Fairness and the Moderating Roles of {\textquoteleft}Belief in a Just World{\textquoteright} and {\textquoteleft}Public Service Motivation{\textquoteright} in Public Hiring",

abstract = "This article expands our knowledge of how variation in public administrative processes affects citizen perceptions of procedural fairness (CPPF). Focusing on a specific administrative process—the selection and hiring process—we use a survey experimental design among 823 US citizens and examine the effect of a public hiring process involving the appearance of advocacy from an applicant's social contacts on CPPF. Moreover, we theoretically and empirically examine the moderating effects of two psychological constructs: {\textquoteleft}belief in a just world{\textquoteright} and {\textquoteleft}public service motivation{\textquoteright}. We find that citizens rate the procedural fairness of a hiring situation much lower when the situation appears to be influenced by an applicant's social contacts. However, citizens who report stronger {\textquoteleft}belief in a just world{\textquoteright} have less concern with a hiring process marked by advocacy, whereas citizens with higher levels of {\textquoteleft}public service motivation{\textquoteright} have more concern",

author = "Pedersen, {Mogens Jin} and Stritch, {Justin Michael} and Gabel Taggart",

year = "2017",

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AU - Stritch, Justin Michael

AU - Taggart, Gabel

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N2 - This article expands our knowledge of how variation in public administrative processes affects citizen perceptions of procedural fairness (CPPF). Focusing on a specific administrative process—the selection and hiring process—we use a survey experimental design among 823 US citizens and examine the effect of a public hiring process involving the appearance of advocacy from an applicant's social contacts on CPPF. Moreover, we theoretically and empirically examine the moderating effects of two psychological constructs: ‘belief in a just world’ and ‘public service motivation’. We find that citizens rate the procedural fairness of a hiring situation much lower when the situation appears to be influenced by an applicant's social contacts. However, citizens who report stronger ‘belief in a just world’ have less concern with a hiring process marked by advocacy, whereas citizens with higher levels of ‘public service motivation’ have more concern

AB - This article expands our knowledge of how variation in public administrative processes affects citizen perceptions of procedural fairness (CPPF). Focusing on a specific administrative process—the selection and hiring process—we use a survey experimental design among 823 US citizens and examine the effect of a public hiring process involving the appearance of advocacy from an applicant's social contacts on CPPF. Moreover, we theoretically and empirically examine the moderating effects of two psychological constructs: ‘belief in a just world’ and ‘public service motivation’. We find that citizens rate the procedural fairness of a hiring situation much lower when the situation appears to be influenced by an applicant's social contacts. However, citizens who report stronger ‘belief in a just world’ have less concern with a hiring process marked by advocacy, whereas citizens with higher levels of ‘public service motivation’ have more concern

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DO - 10.1111/padm.12353

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