When Systems Loose their Identity: Equivocality and Sensemaking in ISD

Jørgen P. Bansler; Erling C. Havn

When Systems Loose their Identity: Equivocality and Sensemaking in ISD

Abstract

This paper reports a longitudinal study of the design and implementation of a Web-based groupware application. We studied the development of three versions of the application, and the preliminary discussions of the forth. We adopt a sensemaking perspective to analyze the dynamics of this process and show that improvisational action and bricolage (make do with the materials at hand) played a vital role in the development process, successfully within a small group of people, but less so when more, distributed people becsensemaking in IS development.

Original language	English
Title of host publication	Proceedings of the 12th European Conference on Information Systems
Place of Publication	Turku, Finland
Publisher	Turku School of Economics and Business Administration
Publication date	2004
ISBN (Print)	951-564-192-6
Publication status	Published - 2004
Externally published	Yes

Cite this

When Systems Loose their Identity: Equivocality and Sensemaking in ISD. / Bansler, Jørgen P.; Havn, Erling C.
Proceedings of the 12th European Conference on Information Systems. Turku, Finland: Turku School of Economics and Business Administration, 2004.

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

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AB - This paper reports a longitudinal study of the design and implementation of a Web-based groupware application. We studied the development of three versions of the application, and the preliminary discussions of the forth. We adopt a sensemaking perspective to analyze the dynamics of this process and show that improvisational action and bricolage (make do with the materials at hand) played a vital role in the development process, successfully within a small group of people, but less so when more, distributed people becsensemaking in IS development.

M3 - Article in proceedings

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BT - Proceedings of the 12th European Conference on Information Systems

PB - Turku School of Economics and Business Administration

CY - Turku, Finland

ER -

When Systems Loose their Identity: Equivocality and Sensemaking in ISD

Abstract

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