Public Values and Public Service Motivation: Conceptual and Empirical Relationships

Lotte Bøgh Andersen; Torben Beck Jørgensen; Anne Mette Kjeldsen; Lene Holm Pedersen; Karsten Vrangbæk

doi:10.1177/0275074012440031

Public Values and Public Service Motivation: Conceptual and Empirical Relationships

Lotte Bøgh Andersen, Torben Beck Jørgensen, Anne Mette Kjeldsen, Lene Holm Pedersen, Karsten Vrangbæk

44 Citations (Scopus)

Abstract

The literatures on public values (PV) and public service motivation (PSM) both address whether public service delivery is driven by something more than self-interest. They have developed separately, although they can benefit from insights developed by the other, and this article discusses conceptual and empirical relationships between them. Based on a survey of 501 public managers, we find that PSM and PV are associated empirically, but not in a manner allowing total integration. The conceptual discussion reveals how the two concepts cannot be totally separated, as values can be motivating and motivation is often oriented toward something desirable (e.g., values). This suggests that neither total separation nor integration is a fruitful strategy. Given that the concepts are related, the literatures may benefit from more awareness of the conceptual overlaps and differences.

Original language	English
Journal	American Review of Public Administration
Volume	43
Issue number	3
Pages (from-to)	292-311
Number of pages	20
ISSN	0275-0740
DOIs	https://doi.org/10.1177/0275074012440031
Publication status	Published - May 2013

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abstract = "The literatures on public values (PV) and public service motivation (PSM) both address whether public service delivery is driven by something more than self-interest. They have developed separately, although they can benefit from insights developed by the other, and this article discusses conceptual and empirical relationships between them. Based on a survey of 501 public managers, we find that PSM and PV are associated empirically, but not in a manner allowing total integration. The conceptual discussion reveals how the two concepts cannot be totally separated, as values can be motivating and motivation is often oriented toward something desirable (e.g., values). This suggests that neither total separation nor integration is a fruitful strategy. Given that the concepts are related, the literatures may benefit from more awareness of the conceptual overlaps and differences.",

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AU - Andersen, Lotte Bøgh

AU - Beck Jørgensen, Torben

AU - Kjeldsen, Anne Mette

AU - Pedersen, Lene Holm

AU - Vrangbæk, Karsten

PY - 2013/5

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N2 - The literatures on public values (PV) and public service motivation (PSM) both address whether public service delivery is driven by something more than self-interest. They have developed separately, although they can benefit from insights developed by the other, and this article discusses conceptual and empirical relationships between them. Based on a survey of 501 public managers, we find that PSM and PV are associated empirically, but not in a manner allowing total integration. The conceptual discussion reveals how the two concepts cannot be totally separated, as values can be motivating and motivation is often oriented toward something desirable (e.g., values). This suggests that neither total separation nor integration is a fruitful strategy. Given that the concepts are related, the literatures may benefit from more awareness of the conceptual overlaps and differences.

AB - The literatures on public values (PV) and public service motivation (PSM) both address whether public service delivery is driven by something more than self-interest. They have developed separately, although they can benefit from insights developed by the other, and this article discusses conceptual and empirical relationships between them. Based on a survey of 501 public managers, we find that PSM and PV are associated empirically, but not in a manner allowing total integration. The conceptual discussion reveals how the two concepts cannot be totally separated, as values can be motivating and motivation is often oriented toward something desirable (e.g., values). This suggests that neither total separation nor integration is a fruitful strategy. Given that the concepts are related, the literatures may benefit from more awareness of the conceptual overlaps and differences.

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JO - American Review of Public Administration

JF - American Review of Public Administration

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Public Values and Public Service Motivation: Conceptual and Empirical Relationships

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