Medication management in the making: on ethnography-design relations

Abstract

The relation between ethnography and design is often discussed in terms of being direct or indirect. The debate on using ethnography in design, models the problem as a matter of mediating between users and designers. This fails to take 'use' serious and renders the problem epistemic i.e. a matter of creating a better understanding or description of the user. Inspired by later developments in Science and Technology Studies I engage an ontological reconceptualization and turn to consider and practice the relation as performative - thus making ethnography, design and users' practices converge. I show this by the case of how the concept of 'medication management' has been performed differently on a combined CSCW and participatory design project in healthcare. It is suggested that through design interventions with working prototypes; prospective analysis and participatory design can be fruitfully assembled in situations of use.
Original languageEnglish
Title of host publicationProceedings of the 2013 Conference on Computer Supported Cooperative Work : CSCW '13
Number of pages10
PublisherAssociation for Computing Machinery
Publication date2013
Pages1103-1112
ISBN (Print)978-1-4503-1331-5
DOIs
Publication statusPublished - 2013
EventACM Conference on Computer-Supported Cooperative Work and Social Computing 2013: CSCW '13 - San Antonio, United States
Duration: 23 Feb 201327 Feb 2013

Conference

ConferenceACM Conference on Computer-Supported Cooperative Work and Social Computing 2013
Country/TerritoryUnited States
CitySan Antonio
Period23/02/201327/02/2013

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