Medication management in the making: on ethnography-design relations

TY - GEN

T1 - Medication management in the making

T2 - ACM Conference on Computer-Supported Cooperative Work and Social Computing 2013

AU - Andersen, Tariq Osman

PY - 2013

Y1 - 2013

N2 - The relation between ethnography and design is often discussed in terms of being direct or indirect. The debate on using ethnography in design, models the problem as a matter of mediating between users and designers. This fails to take 'use' serious and renders the problem epistemic i.e. a matter of creating a better understanding or description of the user. Inspired by later developments in Science and Technology Studies I engage an ontological reconceptualization and turn to consider and practice the relation as performative - thus making ethnography, design and users' practices converge. I show this by the case of how the concept of 'medication management' has been performed differently on a combined CSCW and participatory design project in healthcare. It is suggested that through design interventions with working prototypes; prospective analysis and participatory design can be fruitfully assembled in situations of use.

AB - The relation between ethnography and design is often discussed in terms of being direct or indirect. The debate on using ethnography in design, models the problem as a matter of mediating between users and designers. This fails to take 'use' serious and renders the problem epistemic i.e. a matter of creating a better understanding or description of the user. Inspired by later developments in Science and Technology Studies I engage an ontological reconceptualization and turn to consider and practice the relation as performative - thus making ethnography, design and users' practices converge. I show this by the case of how the concept of 'medication management' has been performed differently on a combined CSCW and participatory design project in healthcare. It is suggested that through design interventions with working prototypes; prospective analysis and participatory design can be fruitfully assembled in situations of use.

U2 - 10.1145/2441776.2441901

DO - 10.1145/2441776.2441901

M3 - Article in proceedings

SN - 978-1-4503-1331-5

SP - 1103

EP - 1112

BT - Proceedings of the 2013 Conference on Computer Supported Cooperative Work

PB - Association for Computing Machinery

Y2 - 23 February 2013 through 27 February 2013

ER -