Kontrolkort--et nyttigt, grafisk redskab til analyse af processers variation over tid

Translated title of the contribution: Control charts--a useful graphical tool for the analysis of process variation over time

Stig Ejdrup Andersen, Johan Kjaergaard

    1 Citation (Scopus)

    Abstract

    Most hospital work can be seen as linked processes. Designed to examine process performance, control charts allow distinction between two types of variation. While processes that exhibit special cause variation are unstable and should be improved by eliminating special causes, processes exhibiting only common cause variation are predictable and should be improved by fundamental redesign. Control charts are also key tools to monitor such intended changes. This paper provides an overview of the most common types of control charts and the most important interpretation rules.
    Udgivelsesdato: 2009-Mar-9
    Translated title of the contributionControl charts--a useful graphical tool for the analysis of process variation over time
    Original languageDanish
    JournalUgeskrift for læger
    Volume171
    Issue number11
    Pages (from-to)895-8
    Number of pages3
    ISSN0041-5782
    Publication statusPublished - 2009

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