Kontrolkort--et nyttigt, grafisk redskab til analyse af processers variation over tid

Stig Ejdrup Andersen, Johan Kjaergaard

    1 Citationer (Scopus)

    Abstract

    Most hospital work can be seen as linked processes. Designed to examine process performance, control charts allow distinction between two types of variation. While processes that exhibit special cause variation are unstable and should be improved by eliminating special causes, processes exhibiting only common cause variation are predictable and should be improved by fundamental redesign. Control charts are also key tools to monitor such intended changes. This paper provides an overview of the most common types of control charts and the most important interpretation rules.
    Udgivelsesdato: 2009-Mar-9
    Bidragets oversatte titelControl charts--a useful graphical tool for the analysis of process variation over time
    OriginalsprogDansk
    TidsskriftUgeskrift for læger
    Vol/bind171
    Udgave nummer11
    Sider (fra-til)895-8
    Antal sider3
    ISSN0041-5782
    StatusUdgivet - 2009

    Citationsformater