Exploring the Understandability of a Hybrid Process Design Artifact Based on DCR Graphs

Amine Abbad Andaloussi; Andrea Burattin; Tijs Slaats; Anette Chelina Møller Petersen; Thomas T. Hildebrandt; Barbara Weber

doi:10.1007/978-3-030-20618-5_5

Exploring the Understandability of a Hybrid Process Design Artifact Based on DCR Graphs

Amine Abbad Andaloussi^*, Andrea Burattin, Tijs Slaats, Anette Chelina Møller Petersen, Thomas T. Hildebrandt, Barbara Weber

^*Corresponding author for this work

8 Citations (Scopus)

Abstract

Process design artifacts (e.g., process models, textual process descriptions and simulations) are increasingly used to provide input for requirements elicitation and to facilitate the design of business processes. To support the understandability of process models and make them accessible for end-users with different backgrounds, several hybrid representations combining different design artifacts have been proposed in the literature. This paper investigates the understandability of DCR-HR, a new hybrid process design artifact based on DCR graphs. Using eye-tracking and think-aloud techniques, this paper explores the benefits and challenges associated with the use of different design artifacts and investigates the way end-users engage with them. The results motivate the use of DCR-HR and provide insights about the support it provides to end-users with different backgrounds.

Original language	English
Title of host publication	Enterprise, Business-Process and Information Systems Modeling - 20th International Conference, BPMDS 2019, 24th International Conference, EMMSAD 2019, Held at CAiSE 2019, Proceedings
Editors	Jens Gulden, Iris Reinhartz-Berger, Jelena Zdravkovic, Rainer Schmidt
Publisher	Springer
Publication date	2019
Pages	69-84
ISBN (Print)	9783030206178
DOIs	https://doi.org/10.1007/978-3-030-20618-5_5
Publication status	Published - 2019
Event	20th International Conference on Business Process Modeling, Development and Support, BPMDS 2019 and 24th International Conference on Evaluation and Modeling Methods for Systems Analysis and Development, EMMSAD 2019 - Rome, Italy Duration: 3 Jun 2019 → 4 Jun 2019

Conference

Conference	20th International Conference on Business Process Modeling, Development and Support, BPMDS 2019 and 24th International Conference on Evaluation and Modeling Methods for Systems Analysis and Development, EMMSAD 2019
Country/Territory	Italy
City	Rome
Period	03/06/2019 → 04/06/2019

Series	Lecture Notes in Business Information Processing
Volume	352
ISSN	1865-1348

Access to Document

10.1007/978-3-030-20618-5_5

Cite this

Abbad Andaloussi, A., Burattin, A., Slaats, T., Petersen, A. C. M., Hildebrandt, T. T., & Weber, B. (2019). Exploring the Understandability of a Hybrid Process Design Artifact Based on DCR Graphs. In J. Gulden, I. Reinhartz-Berger, J. Zdravkovic, & R. Schmidt (Eds.), Enterprise, Business-Process and Information Systems Modeling - 20th International Conference, BPMDS 2019, 24th International Conference, EMMSAD 2019, Held at CAiSE 2019, Proceedings (pp. 69-84). Springer. https://doi.org/10.1007/978-3-030-20618-5_5

Exploring the Understandability of a Hybrid Process Design Artifact Based on DCR Graphs. / Abbad Andaloussi, Amine; Burattin, Andrea; Slaats, Tijs et al.
Enterprise, Business-Process and Information Systems Modeling - 20th International Conference, BPMDS 2019, 24th International Conference, EMMSAD 2019, Held at CAiSE 2019, Proceedings. ed. / Jens Gulden; Iris Reinhartz-Berger; Jelena Zdravkovic; Rainer Schmidt. Springer, 2019. p. 69-84 (Lecture Notes in Business Information Processing, Vol. 352).

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

Abbad Andaloussi, A, Burattin, A, Slaats, T, Petersen, ACM, Hildebrandt, TT & Weber, B 2019, Exploring the Understandability of a Hybrid Process Design Artifact Based on DCR Graphs. in J Gulden, I Reinhartz-Berger, J Zdravkovic & R Schmidt (eds), Enterprise, Business-Process and Information Systems Modeling - 20th International Conference, BPMDS 2019, 24th International Conference, EMMSAD 2019, Held at CAiSE 2019, Proceedings. Springer, Lecture Notes in Business Information Processing, vol. 352, pp. 69-84, 20th International Conference on Business Process Modeling, Development and Support, BPMDS 2019 and 24th International Conference on Evaluation and Modeling Methods for Systems Analysis and Development, EMMSAD 2019, Rome, Italy, 03/06/2019. https://doi.org/10.1007/978-3-030-20618-5_5

Abbad Andaloussi A, Burattin A, Slaats T, Petersen ACM, Hildebrandt TT, Weber B. Exploring the Understandability of a Hybrid Process Design Artifact Based on DCR Graphs. In Gulden J, Reinhartz-Berger I, Zdravkovic J, Schmidt R, editors, Enterprise, Business-Process and Information Systems Modeling - 20th International Conference, BPMDS 2019, 24th International Conference, EMMSAD 2019, Held at CAiSE 2019, Proceedings. Springer. 2019. p. 69-84. (Lecture Notes in Business Information Processing, Vol. 352). doi: 10.1007/978-3-030-20618-5_5

Abbad Andaloussi, Amine ; Burattin, Andrea ; Slaats, Tijs et al. / Exploring the Understandability of a Hybrid Process Design Artifact Based on DCR Graphs. Enterprise, Business-Process and Information Systems Modeling - 20th International Conference, BPMDS 2019, 24th International Conference, EMMSAD 2019, Held at CAiSE 2019, Proceedings. editor / Jens Gulden ; Iris Reinhartz-Berger ; Jelena Zdravkovic ; Rainer Schmidt. Springer, 2019. pp. 69-84 (Lecture Notes in Business Information Processing, Vol. 352).

@inproceedings{aa551baf6d1b45a49fd0f2336b5de21c,

title = "Exploring the Understandability of a Hybrid Process Design Artifact Based on DCR Graphs",

abstract = "Process design artifacts (e.g., process models, textual process descriptions and simulations) are increasingly used to provide input for requirements elicitation and to facilitate the design of business processes. To support the understandability of process models and make them accessible for end-users with different backgrounds, several hybrid representations combining different design artifacts have been proposed in the literature. This paper investigates the understandability of DCR-HR, a new hybrid process design artifact based on DCR graphs. Using eye-tracking and think-aloud techniques, this paper explores the benefits and challenges associated with the use of different design artifacts and investigates the way end-users engage with them. The results motivate the use of DCR-HR and provide insights about the support it provides to end-users with different backgrounds.",

author = "{Abbad Andaloussi}, Amine and Andrea Burattin and Tijs Slaats and Petersen, {Anette Chelina M{\o}ller} and Hildebrandt, {Thomas T.} and Barbara Weber",

year = "2019",

doi = "10.1007/978-3-030-20618-5_5",

language = "English",

isbn = "9783030206178",

series = "Lecture Notes in Business Information Processing",

publisher = "Springer",

pages = "69--84",

editor = "Jens Gulden and Iris Reinhartz-Berger and Jelena Zdravkovic and Rainer Schmidt",

booktitle = "Enterprise, Business-Process and Information Systems Modeling - 20th International Conference, BPMDS 2019, 24th International Conference, EMMSAD 2019, Held at CAiSE 2019, Proceedings",

note = "20th International Conference on Business Process Modeling, Development and Support, BPMDS 2019 and 24th International Conference on Evaluation and Modeling Methods for Systems Analysis and Development, EMMSAD 2019 ; Conference date: 03-06-2019 Through 04-06-2019",

}

TY - GEN

T1 - Exploring the Understandability of a Hybrid Process Design Artifact Based on DCR Graphs

AU - Abbad Andaloussi, Amine

AU - Burattin, Andrea

AU - Slaats, Tijs

AU - Petersen, Anette Chelina Møller

AU - Hildebrandt, Thomas T.

AU - Weber, Barbara

PY - 2019

Y1 - 2019

N2 - Process design artifacts (e.g., process models, textual process descriptions and simulations) are increasingly used to provide input for requirements elicitation and to facilitate the design of business processes. To support the understandability of process models and make them accessible for end-users with different backgrounds, several hybrid representations combining different design artifacts have been proposed in the literature. This paper investigates the understandability of DCR-HR, a new hybrid process design artifact based on DCR graphs. Using eye-tracking and think-aloud techniques, this paper explores the benefits and challenges associated with the use of different design artifacts and investigates the way end-users engage with them. The results motivate the use of DCR-HR and provide insights about the support it provides to end-users with different backgrounds.

AB - Process design artifacts (e.g., process models, textual process descriptions and simulations) are increasingly used to provide input for requirements elicitation and to facilitate the design of business processes. To support the understandability of process models and make them accessible for end-users with different backgrounds, several hybrid representations combining different design artifacts have been proposed in the literature. This paper investigates the understandability of DCR-HR, a new hybrid process design artifact based on DCR graphs. Using eye-tracking and think-aloud techniques, this paper explores the benefits and challenges associated with the use of different design artifacts and investigates the way end-users engage with them. The results motivate the use of DCR-HR and provide insights about the support it provides to end-users with different backgrounds.

UR - http://www.scopus.com/inward/record.url?scp=85069160403&partnerID=8YFLogxK

U2 - 10.1007/978-3-030-20618-5_5

DO - 10.1007/978-3-030-20618-5_5

M3 - Article in proceedings

AN - SCOPUS:85069160403

SN - 9783030206178

T3 - Lecture Notes in Business Information Processing

SP - 69

EP - 84

BT - Enterprise, Business-Process and Information Systems Modeling - 20th International Conference, BPMDS 2019, 24th International Conference, EMMSAD 2019, Held at CAiSE 2019, Proceedings

A2 - Gulden, Jens

A2 - Reinhartz-Berger, Iris

A2 - Zdravkovic, Jelena

A2 - Schmidt, Rainer

PB - Springer

T2 - 20th International Conference on Business Process Modeling, Development and Support, BPMDS 2019 and 24th International Conference on Evaluation and Modeling Methods for Systems Analysis and Development, EMMSAD 2019

Y2 - 3 June 2019 through 4 June 2019

ER -

Exploring the Understandability of a Hybrid Process Design Artifact Based on DCR Graphs

Abstract

Conference

Access to Document

Other files and links

Fingerprint

Cite this