Exploring the Understandability of a Hybrid Process Design Artifact Based on DCR Graphs

Amine Abbad Andaloussi; Andrea Burattin; Tijs Slaats; Anette Chelina Møller Petersen; Thomas T. Hildebrandt; Barbara Weber

doi:10.1007/978-3-030-20618-5_5

Exploring the Understandability of a Hybrid Process Design Artifact Based on DCR Graphs

Amine Abbad Andaloussi^*, Andrea Burattin, Tijs Slaats, Anette Chelina Møller Petersen, Thomas T. Hildebrandt, Barbara Weber

^*Corresponding author af dette arbejde

8 Citationer (Scopus)

Abstract

Process design artifacts (e.g., process models, textual process descriptions and simulations) are increasingly used to provide input for requirements elicitation and to facilitate the design of business processes. To support the understandability of process models and make them accessible for end-users with different backgrounds, several hybrid representations combining different design artifacts have been proposed in the literature. This paper investigates the understandability of DCR-HR, a new hybrid process design artifact based on DCR graphs. Using eye-tracking and think-aloud techniques, this paper explores the benefits and challenges associated with the use of different design artifacts and investigates the way end-users engage with them. The results motivate the use of DCR-HR and provide insights about the support it provides to end-users with different backgrounds.

Originalsprog	Engelsk
Titel	Enterprise, Business-Process and Information Systems Modeling - 20th International Conference, BPMDS 2019, 24th International Conference, EMMSAD 2019, Held at CAiSE 2019, Proceedings
Redaktører	Jens Gulden, Iris Reinhartz-Berger, Jelena Zdravkovic, Rainer Schmidt
Forlag	Springer
Publikationsdato	2019
Sider	69-84
ISBN (Trykt)	9783030206178
DOI	https://doi.org/10.1007/978-3-030-20618-5_5
Status	Udgivet - 2019
Begivenhed	20th International Conference on Business Process Modeling, Development and Support, BPMDS 2019 and 24th International Conference on Evaluation and Modeling Methods for Systems Analysis and Development, EMMSAD 2019 - Rome, Italien Varighed: 3 jun. 2019 → 4 jun. 2019

Konference

Konference	20th International Conference on Business Process Modeling, Development and Support, BPMDS 2019 and 24th International Conference on Evaluation and Modeling Methods for Systems Analysis and Development, EMMSAD 2019
Land/Område	Italien
By	Rome
Periode	03/06/2019 → 04/06/2019

Navn	Lecture Notes in Business Information Processing
Vol/bind	352
ISSN	1865-1348

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10.1007/978-3-030-20618-5_5

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Citationsformater

Abbad Andaloussi, A., Burattin, A., Slaats, T., Petersen, A. C. M., Hildebrandt, T. T., & Weber, B. (2019). Exploring the Understandability of a Hybrid Process Design Artifact Based on DCR Graphs. I J. Gulden, I. Reinhartz-Berger, J. Zdravkovic, & R. Schmidt (red.), Enterprise, Business-Process and Information Systems Modeling - 20th International Conference, BPMDS 2019, 24th International Conference, EMMSAD 2019, Held at CAiSE 2019, Proceedings (s. 69-84). Springer. Lecture Notes in Business Information Processing Bind 352 https://doi.org/10.1007/978-3-030-20618-5_5

Exploring the Understandability of a Hybrid Process Design Artifact Based on DCR Graphs. / Abbad Andaloussi, Amine; Burattin, Andrea; Slaats, Tijs et al.

Enterprise, Business-Process and Information Systems Modeling - 20th International Conference, BPMDS 2019, 24th International Conference, EMMSAD 2019, Held at CAiSE 2019, Proceedings. red. / Jens Gulden; Iris Reinhartz-Berger; Jelena Zdravkovic; Rainer Schmidt. Springer, 2019. s. 69-84 (Lecture Notes in Business Information Processing, Bind 352).

Publikation: Bidrag til bog/antologi/rapport › Konferencebidrag i proceedings › Forskning › peer review

Abbad Andaloussi, A, Burattin, A, Slaats, T, Petersen, ACM, Hildebrandt, TT & Weber, B 2019, Exploring the Understandability of a Hybrid Process Design Artifact Based on DCR Graphs. i J Gulden, I Reinhartz-Berger, J Zdravkovic & R Schmidt (red), Enterprise, Business-Process and Information Systems Modeling - 20th International Conference, BPMDS 2019, 24th International Conference, EMMSAD 2019, Held at CAiSE 2019, Proceedings. Springer, Lecture Notes in Business Information Processing, bind 352, s. 69-84, 20th International Conference on Business Process Modeling, Development and Support, BPMDS 2019 and 24th International Conference on Evaluation and Modeling Methods for Systems Analysis and Development, EMMSAD 2019, Rome, Italien, 03/06/2019. https://doi.org/10.1007/978-3-030-20618-5_5

Abbad Andaloussi A, Burattin A, Slaats T, Petersen ACM, Hildebrandt TT, Weber B. Exploring the Understandability of a Hybrid Process Design Artifact Based on DCR Graphs. I Gulden J, Reinhartz-Berger I, Zdravkovic J, Schmidt R, red., Enterprise, Business-Process and Information Systems Modeling - 20th International Conference, BPMDS 2019, 24th International Conference, EMMSAD 2019, Held at CAiSE 2019, Proceedings. Springer. 2019. s. 69-84. (Lecture Notes in Business Information Processing, Bind 352). doi: 10.1007/978-3-030-20618-5_5

Abbad Andaloussi, Amine ; Burattin, Andrea ; Slaats, Tijs et al. / Exploring the Understandability of a Hybrid Process Design Artifact Based on DCR Graphs. Enterprise, Business-Process and Information Systems Modeling - 20th International Conference, BPMDS 2019, 24th International Conference, EMMSAD 2019, Held at CAiSE 2019, Proceedings. red. / Jens Gulden ; Iris Reinhartz-Berger ; Jelena Zdravkovic ; Rainer Schmidt. Springer, 2019. s. 69-84 (Lecture Notes in Business Information Processing, Bind 352).

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abstract = "Process design artifacts (e.g., process models, textual process descriptions and simulations) are increasingly used to provide input for requirements elicitation and to facilitate the design of business processes. To support the understandability of process models and make them accessible for end-users with different backgrounds, several hybrid representations combining different design artifacts have been proposed in the literature. This paper investigates the understandability of DCR-HR, a new hybrid process design artifact based on DCR graphs. Using eye-tracking and think-aloud techniques, this paper explores the benefits and challenges associated with the use of different design artifacts and investigates the way end-users engage with them. The results motivate the use of DCR-HR and provide insights about the support it provides to end-users with different backgrounds.",

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AU - Abbad Andaloussi, Amine

AU - Burattin, Andrea

AU - Slaats, Tijs

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AU - Hildebrandt, Thomas T.

AU - Weber, Barbara

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AB - Process design artifacts (e.g., process models, textual process descriptions and simulations) are increasingly used to provide input for requirements elicitation and to facilitate the design of business processes. To support the understandability of process models and make them accessible for end-users with different backgrounds, several hybrid representations combining different design artifacts have been proposed in the literature. This paper investigates the understandability of DCR-HR, a new hybrid process design artifact based on DCR graphs. Using eye-tracking and think-aloud techniques, this paper explores the benefits and challenges associated with the use of different design artifacts and investigates the way end-users engage with them. The results motivate the use of DCR-HR and provide insights about the support it provides to end-users with different backgrounds.

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Exploring the Understandability of a Hybrid Process Design Artifact Based on DCR Graphs

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