City Reputation Indicators (CRIs): measuring inhabitants’ city representation / Indicadores de Reputación Urbana: midiendo la representación de una ciudad en sus habitantes

TY - JOUR

T1 - City Reputation Indicators (CRIs): measuring inhabitants’ city representation / Indicadores de Reputación Urbana: midiendo la representación de una ciudad en sus habitantes

AU - Bonaiuto, Marino

AU - Ariccio, Silvia

AU - De Dominicis, Stefano

AU - Fornara, Ferdinando

AU - Molinario, Erica

AU - Troffa, Renato

AU - Wang, Haoxing

PY - 2019/1/2

Y1 - 2019/1/2

N2 - Reputation is a socially mediated form of knowledge. In social psychology it has been studied with reference to different social actors (individuals, brands, cities, etc). However, the social-psychological conceptualization of city reputation lacks a consensual definition. This research aims to operationally define city reputation, via the construction and validation of the City Reputation Indicators (CRIs). The first and preliminary study (N = 62) defines the underlying dimensions via six focus groups held in two Italian cities that differ in terms of their political/administrative and socio-demographic features. The second study (N = 362) tests the properties of CRIs via a survey administered in Rome. Results show a first validation of the 12 CRIs’ scales, which represent a basic tool for the assessment of people’s perception of a city. Theoretical and applied implications are discussed, as well as development perspectives for improvements.

AB - Reputation is a socially mediated form of knowledge. In social psychology it has been studied with reference to different social actors (individuals, brands, cities, etc). However, the social-psychological conceptualization of city reputation lacks a consensual definition. This research aims to operationally define city reputation, via the construction and validation of the City Reputation Indicators (CRIs). The first and preliminary study (N = 62) defines the underlying dimensions via six focus groups held in two Italian cities that differ in terms of their political/administrative and socio-demographic features. The second study (N = 362) tests the properties of CRIs via a survey administered in Rome. Results show a first validation of the 12 CRIs’ scales, which represent a basic tool for the assessment of people’s perception of a city. Theoretical and applied implications are discussed, as well as development perspectives for improvements.

KW - City

KW - Qualitative and quantitative methods

KW - Reputation

KW - Scale validation

KW - Social representation

U2 - 10.1080/21711976.2018.1545348

DO - 10.1080/21711976.2018.1545348

M3 - Journal article

AN - SCOPUS:85058682607

SN - 2171-1976

VL - 10

SP - 31

EP - 87

JO - Psyecology

JF - Psyecology

IS - 1

ER -