Managing Distributed Meetings: Question Design Training for Team Leaders

Simon Bierring Lange

Managing Distributed Meetings: Question Design Training for Team Leaders

Simon Bierring Lange

Department of Nordic Studies and Linguistics

Abstract

Conference calls pose certain interactional challenges for team leaders, one of them being facilitating the meeting in a way that secures both team involvement and smooth meeting progression. One resource for doing this is designing questions that facilitate interaction and progression. Based on interviews, ethnographic fieldwork and video recorded data in a multinational organisation, this paper presents a case of how findings from EMCA multimodal interaction analysis research (Nevile, 2015) can serve as the basis for designing communication training for a specific organisation’s needs. From an applied conversation analysis (Antaki, 2011) and multimodal (Streeck, Goodwin, & LeBaron, 2011) perspective, this paper specifically focuses on recipient design of questions in distributed multiparty conference calls and offers a range of ideas on how to use the findings for tailoring communication training to the relevant practitioners.

Originalsprog	Dansk
Publikationsdato	24 sep. 2019
Status	Udgivet - 24 sep. 2019
Begivenhed	Applied Linguistics and Professional Practice (ALAPP 2019) - Kuala Lumpur, Malaysia Varighed: 23 sep. 2019 → 25 sep. 2019

Konference

Konference	Applied Linguistics and Professional Practice (ALAPP 2019)
Land/Område	Malaysia
By	Kuala Lumpur
Periode	23/09/2019 → 25/09/2019

Citationsformater

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abstract = "Conference calls pose certain interactional challenges for team leaders, one of them being facilitating the meeting in a way that secures both team involvement and smooth meeting progression. One resource for doing this is designing questions that facilitate interaction and progression. Based on interviews, ethnographic fieldwork and video recorded data in a multinational organisation, this paper presents a case of how findings from EMCA multimodal interaction analysis research (Nevile, 2015) can serve as the basis for designing communication training for a specific organisation{\textquoteright}s needs. From an applied conversation analysis (Antaki, 2011) and multimodal (Streeck, Goodwin, & LeBaron, 2011) perspective, this paper specifically focuses on recipient design of questions in distributed multiparty conference calls and offers a range of ideas on how to use the findings for tailoring communication training to the relevant practitioners. ",

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AB - Conference calls pose certain interactional challenges for team leaders, one of them being facilitating the meeting in a way that secures both team involvement and smooth meeting progression. One resource for doing this is designing questions that facilitate interaction and progression. Based on interviews, ethnographic fieldwork and video recorded data in a multinational organisation, this paper presents a case of how findings from EMCA multimodal interaction analysis research (Nevile, 2015) can serve as the basis for designing communication training for a specific organisation’s needs. From an applied conversation analysis (Antaki, 2011) and multimodal (Streeck, Goodwin, & LeBaron, 2011) perspective, this paper specifically focuses on recipient design of questions in distributed multiparty conference calls and offers a range of ideas on how to use the findings for tailoring communication training to the relevant practitioners.

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T2 - Applied Linguistics and Professional Practice (ALAPP 2019)

Y2 - 23 September 2019 through 25 September 2019

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