Managing Distributed Meetings: Question Design Training for Team Leaders

Simon Bierring Lange

Managing Distributed Meetings: Question Design Training for Team Leaders

Simon Bierring Lange

Department of Nordic Studies and Linguistics

Abstract

Conference calls pose certain interactional challenges for team leaders, one of them being facilitating the meeting in a way that secures both team involvement and smooth meeting progression. One resource for doing this is designing questions that facilitate interaction and progression. Based on interviews, ethnographic fieldwork and video recorded data in a multinational organisation, this paper presents a case of how findings from EMCA multimodal interaction analysis research (Nevile, 2015) can serve as the basis for designing communication training for a specific organisation’s needs. From an applied conversation analysis (Antaki, 2011) and multimodal (Streeck, Goodwin, & LeBaron, 2011) perspective, this paper specifically focuses on recipient design of questions in distributed multiparty conference calls and offers a range of ideas on how to use the findings for tailoring communication training to the relevant practitioners.

Original language	Danish
Publication date	24 Sept 2019
Publication status	Published - 24 Sept 2019
Event	Applied Linguistics and Professional Practice (ALAPP 2019) - Kuala Lumpur, Malaysia Duration: 23 Sept 2019 → 25 Sept 2019

Conference

Conference	Applied Linguistics and Professional Practice (ALAPP 2019)
Country/Territory	Malaysia
City	Kuala Lumpur
Period	23/09/2019 → 25/09/2019

Cite this

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abstract = "Conference calls pose certain interactional challenges for team leaders, one of them being facilitating the meeting in a way that secures both team involvement and smooth meeting progression. One resource for doing this is designing questions that facilitate interaction and progression. Based on interviews, ethnographic fieldwork and video recorded data in a multinational organisation, this paper presents a case of how findings from EMCA multimodal interaction analysis research (Nevile, 2015) can serve as the basis for designing communication training for a specific organisation{\textquoteright}s needs. From an applied conversation analysis (Antaki, 2011) and multimodal (Streeck, Goodwin, & LeBaron, 2011) perspective, this paper specifically focuses on recipient design of questions in distributed multiparty conference calls and offers a range of ideas on how to use the findings for tailoring communication training to the relevant practitioners. ",

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AB - Conference calls pose certain interactional challenges for team leaders, one of them being facilitating the meeting in a way that secures both team involvement and smooth meeting progression. One resource for doing this is designing questions that facilitate interaction and progression. Based on interviews, ethnographic fieldwork and video recorded data in a multinational organisation, this paper presents a case of how findings from EMCA multimodal interaction analysis research (Nevile, 2015) can serve as the basis for designing communication training for a specific organisation’s needs. From an applied conversation analysis (Antaki, 2011) and multimodal (Streeck, Goodwin, & LeBaron, 2011) perspective, this paper specifically focuses on recipient design of questions in distributed multiparty conference calls and offers a range of ideas on how to use the findings for tailoring communication training to the relevant practitioners.

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