Provision of pharmaceutical care by community pharmacists across Europe: Is it developing and spreading?

Filipa A Costa; Claire Scullin; Ghaith Al-Taani; Ahmed F Hawwa; Claire Anderson; Zinaida Bezverhni; Zahida Binakaj; Maria Cordina; Veerle Foulon; Borja Garcia de Bikuña; Han de Gier; Anne Gerd Granås; Olga Grinstova; Nina Griese-Mammen; Jonas Grincevicius; Svitrigaile Grinceviciene; Susanne Kaae; Loreta Kubiliene; Eduardo L Mariño; Silvia Martins; Pilar Modamio; Giancarlo Nadin; Lotte Stig Nørgaard; Emina Obarcanin; Ivana Tadic; Ljiljana Tasic; James C McElnay; Kurt E Hersberger; Tommy Westerlund

doi:10.1111/jep.12783

Provision of pharmaceutical care by community pharmacists across Europe: Is it developing and spreading?

Filipa A Costa, Claire Scullin, Ghaith Al-Taani, Ahmed F Hawwa, Claire Anderson, Zinaida Bezverhni, Zahida Binakaj, Maria Cordina, Veerle Foulon, Borja Garcia de Bikuña, Han de Gier, Anne Gerd Granås, Olga Grinstova, Nina Griese-Mammen, Jonas Grincevicius, Svitrigaile Grinceviciene, Susanne Kaae, Loreta Kubiliene, Eduardo L Mariño, Silvia MartinsPilar Modamio, Giancarlo Nadin, Lotte Stig Nørgaard, Emina Obarcanin, Ivana Tadic, Ljiljana Tasic, James C McElnay, Kurt E Hersberger, Tommy Westerlund

30 Citations (Scopus)

Abstract

Rationale, Aims, and Objectives: Pharmaceutical care involves patient-centred pharmacist activity to improve medicines management by patients. The implementation of this service in a comprehensive manner, however, requires considerable organisation and effort, and indeed, it is often not fully implemented in care settings. The main objective was to assess how pharmaceutical care provision within community pharmacy has evolved over time in Europe. Method: A cross-sectional questionnaire-based survey of community pharmacies, using a modified version of the Behavioural Pharmaceutical Care Scale (BPCS) was conducted in late 2012/early 2013 within 16 European countries and compared with an earlier assessment conducted in 2006. Results: The provision of comprehensive pharmaceutical care has slightly improved in all European countries that participated in both editions of this survey (n = 8) with progress being made particularly in Denmark and Switzerland. Moreover, there was a wider country uptake, indicating spread of the concept. However, due to a number of limitations, the results should be interpreted with caution. Using combined data from participating countries, the provision of pharmaceutical care was positively correlated with the participation of the community pharmacists in patient-centred activities, routine use of pharmacy software with access to clinical data, participation in multidisciplinary team meetings, and having specialized education. Conclusions: The present study demonstrated a slight evolution in self-reported provision of pharmaceutical care by community pharmacists across Europe, as measured by the BPCS. The slow progress suggests a range of barriers, which are preventing pharmacists moving beyond traditional roles. Support from professional bodies and more patient-centred community pharmacy contracts, including remuneration for pharmaceutical care services, are likely to be required if quicker progress is to be made in the future.

Original language	English
Journal	Journal of Evaluation in Clinical Practice
Volume	23
Issue number	6
Pages (from-to)	1336-1347
Number of pages	12
ISSN	1356-1294
DOIs	https://doi.org/10.1111/jep.12783
Publication status	Published - 21 Dec 2017

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10.1111/jep.12783

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Costa, F. A., Scullin, C., Al-Taani, G., Hawwa, A. F., Anderson, C., Bezverhni, Z., Binakaj, Z., Cordina, M., Foulon, V., Garcia de Bikuña, B., de Gier, H., Granås, A. G., Grinstova, O., Griese-Mammen, N., Grincevicius, J., Grinceviciene, S., Kaae, S., Kubiliene, L., Mariño, E. L., ... Westerlund, T. (2017). Provision of pharmaceutical care by community pharmacists across Europe: Is it developing and spreading? Journal of Evaluation in Clinical Practice, 23(6), 1336-1347. https://doi.org/10.1111/jep.12783

Costa, FA, Scullin, C, Al-Taani, G, Hawwa, AF, Anderson, C, Bezverhni, Z, Binakaj, Z, Cordina, M, Foulon, V, Garcia de Bikuña, B, de Gier, H, Granås, AG, Grinstova, O, Griese-Mammen, N, Grincevicius, J, Grinceviciene, S, Kaae, S, Kubiliene, L, Mariño, EL, Martins, S, Modamio, P, Nadin, G, Nørgaard, LS, Obarcanin, E, Tadic, I, Tasic, L, McElnay, JC, Hersberger, KE & Westerlund, T 2017, 'Provision of pharmaceutical care by community pharmacists across Europe: Is it developing and spreading?', Journal of Evaluation in Clinical Practice, vol. 23, no. 6, pp. 1336-1347. https://doi.org/10.1111/jep.12783

@article{90466afa42464922bfe016e737fd0255,

title = "Provision of pharmaceutical care by community pharmacists across Europe: Is it developing and spreading?",

abstract = "Rationale, Aims, and Objectives: Pharmaceutical care involves patient-centred pharmacist activity to improve medicines management by patients. The implementation of this service in a comprehensive manner, however, requires considerable organisation and effort, and indeed, it is often not fully implemented in care settings. The main objective was to assess how pharmaceutical care provision within community pharmacy has evolved over time in Europe. Method: A cross-sectional questionnaire-based survey of community pharmacies, using a modified version of the Behavioural Pharmaceutical Care Scale (BPCS) was conducted in late 2012/early 2013 within 16 European countries and compared with an earlier assessment conducted in 2006. Results: The provision of comprehensive pharmaceutical care has slightly improved in all European countries that participated in both editions of this survey (n = 8) with progress being made particularly in Denmark and Switzerland. Moreover, there was a wider country uptake, indicating spread of the concept. However, due to a number of limitations, the results should be interpreted with caution. Using combined data from participating countries, the provision of pharmaceutical care was positively correlated with the participation of the community pharmacists in patient-centred activities, routine use of pharmacy software with access to clinical data, participation in multidisciplinary team meetings, and having specialized education. Conclusions: The present study demonstrated a slight evolution in self-reported provision of pharmaceutical care by community pharmacists across Europe, as measured by the BPCS. The slow progress suggests a range of barriers, which are preventing pharmacists moving beyond traditional roles. Support from professional bodies and more patient-centred community pharmacy contracts, including remuneration for pharmaceutical care services, are likely to be required if quicker progress is to be made in the future.",

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author = "Costa, {Filipa A} and Claire Scullin and Ghaith Al-Taani and Hawwa, {Ahmed F} and Claire Anderson and Zinaida Bezverhni and Zahida Binakaj and Maria Cordina and Veerle Foulon and {Garcia de Biku{\~n}a}, Borja and {de Gier}, Han and Gran{\aa}s, {Anne Gerd} and Olga Grinstova and Nina Griese-Mammen and Jonas Grincevicius and Svitrigaile Grinceviciene and Susanne Kaae and Loreta Kubiliene and Mari{\~n}o, {Eduardo L} and Silvia Martins and Pilar Modamio and Giancarlo Nadin and N{\o}rgaard, {Lotte Stig} and Emina Obarcanin and Ivana Tadic and Ljiljana Tasic and McElnay, {James C} and Hersberger, {Kurt E} and Tommy Westerlund",

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TY - JOUR

T1 - Provision of pharmaceutical care by community pharmacists across Europe

T2 - Is it developing and spreading?

AU - Costa, Filipa A

AU - Scullin, Claire

AU - Al-Taani, Ghaith

AU - Hawwa, Ahmed F

AU - Anderson, Claire

AU - Bezverhni, Zinaida

AU - Binakaj, Zahida

AU - Cordina, Maria

AU - Foulon, Veerle

AU - Garcia de Bikuña, Borja

AU - de Gier, Han

AU - Granås, Anne Gerd

AU - Grinstova, Olga

AU - Griese-Mammen, Nina

AU - Grincevicius, Jonas

AU - Grinceviciene, Svitrigaile

AU - Kaae, Susanne

AU - Kubiliene, Loreta

AU - Mariño, Eduardo L

AU - Martins, Silvia

AU - Modamio, Pilar

AU - Nadin, Giancarlo

AU - Nørgaard, Lotte Stig

AU - Obarcanin, Emina

AU - Tadic, Ivana

AU - Tasic, Ljiljana

AU - McElnay, James C

AU - Hersberger, Kurt E

AU - Westerlund, Tommy

PY - 2017/12/21

Y1 - 2017/12/21

N2 - Rationale, Aims, and Objectives: Pharmaceutical care involves patient-centred pharmacist activity to improve medicines management by patients. The implementation of this service in a comprehensive manner, however, requires considerable organisation and effort, and indeed, it is often not fully implemented in care settings. The main objective was to assess how pharmaceutical care provision within community pharmacy has evolved over time in Europe. Method: A cross-sectional questionnaire-based survey of community pharmacies, using a modified version of the Behavioural Pharmaceutical Care Scale (BPCS) was conducted in late 2012/early 2013 within 16 European countries and compared with an earlier assessment conducted in 2006. Results: The provision of comprehensive pharmaceutical care has slightly improved in all European countries that participated in both editions of this survey (n = 8) with progress being made particularly in Denmark and Switzerland. Moreover, there was a wider country uptake, indicating spread of the concept. However, due to a number of limitations, the results should be interpreted with caution. Using combined data from participating countries, the provision of pharmaceutical care was positively correlated with the participation of the community pharmacists in patient-centred activities, routine use of pharmacy software with access to clinical data, participation in multidisciplinary team meetings, and having specialized education. Conclusions: The present study demonstrated a slight evolution in self-reported provision of pharmaceutical care by community pharmacists across Europe, as measured by the BPCS. The slow progress suggests a range of barriers, which are preventing pharmacists moving beyond traditional roles. Support from professional bodies and more patient-centred community pharmacy contracts, including remuneration for pharmaceutical care services, are likely to be required if quicker progress is to be made in the future.

AB - Rationale, Aims, and Objectives: Pharmaceutical care involves patient-centred pharmacist activity to improve medicines management by patients. The implementation of this service in a comprehensive manner, however, requires considerable organisation and effort, and indeed, it is often not fully implemented in care settings. The main objective was to assess how pharmaceutical care provision within community pharmacy has evolved over time in Europe. Method: A cross-sectional questionnaire-based survey of community pharmacies, using a modified version of the Behavioural Pharmaceutical Care Scale (BPCS) was conducted in late 2012/early 2013 within 16 European countries and compared with an earlier assessment conducted in 2006. Results: The provision of comprehensive pharmaceutical care has slightly improved in all European countries that participated in both editions of this survey (n = 8) with progress being made particularly in Denmark and Switzerland. Moreover, there was a wider country uptake, indicating spread of the concept. However, due to a number of limitations, the results should be interpreted with caution. Using combined data from participating countries, the provision of pharmaceutical care was positively correlated with the participation of the community pharmacists in patient-centred activities, routine use of pharmacy software with access to clinical data, participation in multidisciplinary team meetings, and having specialized education. Conclusions: The present study demonstrated a slight evolution in self-reported provision of pharmaceutical care by community pharmacists across Europe, as measured by the BPCS. The slow progress suggests a range of barriers, which are preventing pharmacists moving beyond traditional roles. Support from professional bodies and more patient-centred community pharmacy contracts, including remuneration for pharmaceutical care services, are likely to be required if quicker progress is to be made in the future.

KW - Journal Article

U2 - 10.1111/jep.12783

DO - 10.1111/jep.12783

M3 - Journal article

C2 - 28762651

SN - 1356-1294

VL - 23

SP - 1336

EP - 1347

JO - Journal of Evaluation in Clinical Practice

JF - Journal of Evaluation in Clinical Practice

IS - 6

ER -

Provision of pharmaceutical care by community pharmacists across Europe: Is it developing and spreading?

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