@inbook{eece1a20a03c11debc73000ea68e967b,
title = "Negotiating identity, conflict, and cooperation within a strategic model of address",
keywords = "Faculty of Humanities, model of address, strategies, identity, conflict, cooperation",
author = "Oliveira, {Sandi Michele de}",
year = "2009",
language = "English",
isbn = "978-1-4129-3463-3",
series = "SAGE Studies in International Sociology",
pages = "416--432",
editor = "Ann Denis and Devorah Kalekin-Fishman",
booktitle = "The ISA Handbook in Contemporary Sociology",
publisher = "SAGE Publications",
address = "United States",
}