Job strain and effort/reward imbalance in call-centre operators

Paul Maurice Conway, P. Campanini, D. Camerino, S. Punzi, G.P. Fichera, S. Sartori, G. Costa

    Original languageEnglish
    Title of host publicationBook of Abstracts: Third ICOH-WOPS international conference “Psychosocial Factors at Work: From Knowledge to Action”, September 1-4, 2008, Québec City, Québec, Canada
    Publication date2008
    Publication statusPublished - 2008

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