From clients to participants: How information technology impacts relationships between professionals and users

Carl Gustav Johannsen

Abstract

With regard to how technological developments may influence a profession, one obvious assumption could be that information technology advances are usually likely to diminish the role of the information professional and to empower the user. However, the opposite opinion seems also probable: that every time the technology gets more complex and advanced, the information professional will gain an advantage. The point of view that will be promoted here, emphasizes the complexity and also the importance of the particular setting and situation on the relationships between information professionals and the end- users.
Translated title of the contributionFra klienter til partnere: Hvordan IT påvirker relationerne mellem professionelle og brugere
Original languageEnglish
Title of host publicationDigital Information Strategies : From Applications and Content to Libraries and People
EditorsDavid Baker, Wendy Evans
Number of pages8
Place of PublicationAmsterdam
PublisherElsevier - Chandos Publishing
Publication dateDec 2015
Pages157-165
Chapter11
ISBN (Print)978-0-08-100-251-3
ISBN (Electronic)978-0-08-100267-4
Publication statusPublished - Dec 2015
SeriesChandos Digital Information Review Series

Keywords

  • Faculty of Humanities
  • user metaphors
  • client
  • participant
  • Information technology
  • Libraries
  • library profession
  • database searching
  • corporate libraries

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