Forgetful or Reluctant? Evidence on Reminder Response and Donor Behavior from Panel Data

Mette Trier Damgaard, Christina Gravert, Laura Villalobos

    Abstract

    This chapter provides further evidence on the potential two-sided effects of reminders and explores whether reminders impact generosity and hence the intent to give. We use panel data from a large US charitable institution and observe roughly 444,800 yearly membership and gift transactions made by the full sample of 113,652 membership program members over the 4 years from 2011 to 2014. The charity sends multiple reminders to members around the time that their annual memberships expire, and members may receive up to eight rounds of reminders to renew their membership.
    Original languageEnglish
    Title of host publicationThe Economics of Philanthropy : Donations and Fundraising
    EditorsKimberley Scharf, Mirco Tonin
    PublisherMIT Press
    Publication dateAug 2018
    Pages219-238
    Chapter11
    ISBN (Print)9780262038447
    ISBN (Electronic)9780262348041
    DOIs
    Publication statusPublished - Aug 2018
    SeriesCESifo seminar series

    Fingerprint

    Dive into the research topics of 'Forgetful or Reluctant? Evidence on Reminder Response and Donor Behavior from Panel Data'. Together they form a unique fingerprint.

    Cite this