Evolving Information Ecologies: The Appropriation of New Media in Organizations

Hanne Westh Nicolajsen; Jørgen P. Bansler

Evolving Information Ecologies: The Appropriation of New Media in Organizations

Hanne Westh Nicolajsen, Jørgen P. Bansler

Abstract

This chapter examines how people in organizations appropriate new computer-based media, that is, how they adopt, reconﬁgure, and integrate advanced communication technologies such as groupware or desktop conferencing systems into their work practice. The chapter presents and analyzes ﬁndings from an in-depth ﬁeld study of the adoption and use of a Web-based groupware application—a “virtual workspace”—in a large multinational ﬁrm. The analysis focuses, in particular, on the fact that people in modern organizations have plenty of media at their disposal and often combine old and new media to accomplish their work tasks. Furthermore, it highlights the crucial role of organizational communication genres in shaping how people adopt and use new media. The authors argue that understanding and facilitating the process of appropriation is the key to the successful introduction of new media in organizations.

Original language	English
Title of host publication	E-Collaboration : Concepts, Methodologies, Tools, and Applications
Editors	Ned Kock
Volume	II
Place of Publication	Hershey, PA
Publisher	Idea Group Publishing
Publication date	2009
Pages	751-769
ISBN (Print)	978-1-60566-652-5
Publication status	Published - 2009
Externally published	Yes

Cite this

Evolving Information Ecologies: The Appropriation of New Media in Organizations. / Nicolajsen, Hanne Westh; Bansler, Jørgen P.
E-Collaboration: Concepts, Methodologies, Tools, and Applications. ed. / Ned Kock. Vol. II Hershey, PA: Idea Group Publishing, 2009. p. 751-769.

Research output: Chapter in Book/Report/Conference proceeding › Book chapter › Research › peer-review

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AB - This chapter examines how people in organizations appropriate new computer-based media, that is, how they adopt, reconﬁgure, and integrate advanced communication technologies such as groupware or desktop conferencing systems into their work practice. The chapter presents and analyzes ﬁndings from an in-depth ﬁeld study of the adoption and use of a Web-based groupware application—a “virtual workspace”—in a large multinational ﬁrm. The analysis focuses, in particular, on the fact that people in modern organizations have plenty of media at their disposal and often combine old and new media to accomplish their work tasks. Furthermore, it highlights the crucial role of organizational communication genres in shaping how people adopt and use new media. The authors argue that understanding and facilitating the process of appropriation is the key to the successful introduction of new media in organizations.

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ER -

Evolving Information Ecologies: The Appropriation of New Media in Organizations

Abstract

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