Evaluating the Understandability of Hybrid Process Model Representations Using Eye Tracking: First Insights

Amine Abbad Andaloussi; Tijs Slaats; Andrea Burattin; Thomas T. Hildebrandt; Barbara Weber

doi:10.1007/978-3-030-11641-5_37

Evaluating the Understandability of Hybrid Process Model Representations Using Eye Tracking: First Insights

Amine Abbad Andaloussi^*, Tijs Slaats, Andrea Burattin, Thomas T. Hildebrandt, Barbara Weber

^*Corresponding author for this work

6 Citations (Scopus)

Abstract

The EcoKnow project strives to promote flexible case management systems in the public administration and empower end-users (i.e., case workers) to make sense of digitized models of the law. For this, a hybrid representation combining the declarative DCR notation with textual annotations depicting the law text and a simulation tool to simulate the execution of single process instances was proposed. This hybrid representation aims to overcome the notorious limitations of existing declarative notations in term of understandability. Using eye tracking, this paper investigates how users engage with the different artifacts of the hybrid representation.

Original language	English
Title of host publication	Business Process Management Workshops - BPM 2018 International Workshops, Revised Papers
Editors	Florian Daniel, Quan Z. Sheng, Hamid Motahari
Number of pages	7
Publisher	Springer
Publication date	2019
Pages	475-481
ISBN (Print)	9783030116408
DOIs	https://doi.org/10.1007/978-3-030-11641-5_37
Publication status	Published - 2019
Event	16th International Conference on Business Process Management, BPM 2018 - Sydney, Australia Duration: 9 Sept 2018 → 14 Sept 2018

Conference

Conference	16th International Conference on Business Process Management, BPM 2018
Country/Territory	Australia
City	Sydney
Period	09/09/2018 → 14/09/2018

Series	Lecture Notes in Business Information Processing
Volume	342
ISSN	1865-1348

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10.1007/978-3-030-11641-5_37

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Abbad Andaloussi, A., Slaats, T., Burattin, A., Hildebrandt, T. T., & Weber, B. (2019). Evaluating the Understandability of Hybrid Process Model Representations Using Eye Tracking: First Insights. In F. Daniel, Q. Z. Sheng, & H. Motahari (Eds.), Business Process Management Workshops - BPM 2018 International Workshops, Revised Papers (pp. 475-481). Springer. https://doi.org/10.1007/978-3-030-11641-5_37

Evaluating the Understandability of Hybrid Process Model Representations Using Eye Tracking: First Insights. / Abbad Andaloussi, Amine; Slaats, Tijs; Burattin, Andrea et al.
Business Process Management Workshops - BPM 2018 International Workshops, Revised Papers. ed. / Florian Daniel; Quan Z. Sheng; Hamid Motahari. Springer, 2019. p. 475-481 (Lecture Notes in Business Information Processing, Vol. 342).

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

Abbad Andaloussi, A, Slaats, T, Burattin, A, Hildebrandt, TT & Weber, B 2019, Evaluating the Understandability of Hybrid Process Model Representations Using Eye Tracking: First Insights. in F Daniel, QZ Sheng & H Motahari (eds), Business Process Management Workshops - BPM 2018 International Workshops, Revised Papers. Springer, Lecture Notes in Business Information Processing, vol. 342, pp. 475-481, 16th International Conference on Business Process Management, BPM 2018, Sydney, Australia, 09/09/2018. https://doi.org/10.1007/978-3-030-11641-5_37

Abbad Andaloussi A, Slaats T, Burattin A, Hildebrandt TT, Weber B. Evaluating the Understandability of Hybrid Process Model Representations Using Eye Tracking: First Insights. In Daniel F, Sheng QZ, Motahari H, editors, Business Process Management Workshops - BPM 2018 International Workshops, Revised Papers. Springer. 2019. p. 475-481. (Lecture Notes in Business Information Processing, Vol. 342). doi: 10.1007/978-3-030-11641-5_37

Abbad Andaloussi, Amine ; Slaats, Tijs ; Burattin, Andrea et al. / Evaluating the Understandability of Hybrid Process Model Representations Using Eye Tracking : First Insights. Business Process Management Workshops - BPM 2018 International Workshops, Revised Papers. editor / Florian Daniel ; Quan Z. Sheng ; Hamid Motahari. Springer, 2019. pp. 475-481 (Lecture Notes in Business Information Processing, Vol. 342).

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Evaluating the Understandability of Hybrid Process Model Representations Using Eye Tracking: First Insights

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