Coping with Violence in Mental Health Care Settings: Patient and Staff Member Perspectives on De-escalation Practices

TY - JOUR

T1 - Coping with Violence in Mental Health Care Settings

T2 - Patient and Staff Member Perspectives on De-escalation Practices

AU - Berring, Lene Lauge

AU - Pedersen, Liselotte

AU - Buus, Niels Henrik

PY - 2016/10/1

Y1 - 2016/10/1

N2 - This multiple case study explored de-escalation processes in threatening and violent situations based on patients and staff members perspectives. Our post hoc analysis indicated that de-escalation included responsive interactions influenced by the perspectives of both patients and staff members. We assembled their perspectives in a mental model consisting of three interdependent stages: (1) memories and hope, (2) safety and creativity and (3) reflective moments. The data indicated that both patients and staff strived for peaceful solutions and that a dynamic and sociological understanding of de-escalation can foster shared problem solving in violent and threatening situations.

AB - This multiple case study explored de-escalation processes in threatening and violent situations based on patients and staff members perspectives. Our post hoc analysis indicated that de-escalation included responsive interactions influenced by the perspectives of both patients and staff members. We assembled their perspectives in a mental model consisting of three interdependent stages: (1) memories and hope, (2) safety and creativity and (3) reflective moments. The data indicated that both patients and staff strived for peaceful solutions and that a dynamic and sociological understanding of de-escalation can foster shared problem solving in violent and threatening situations.

U2 - 10.1016/j.apnu.2016.05.005

DO - 10.1016/j.apnu.2016.05.005

M3 - Journal article

C2 - 27654228

AN - SCOPUS:84973573719

SN - 0883-9417

VL - 30

SP - 499

EP - 507

JO - Archives of Psychiatric Nursing

JF - Archives of Psychiatric Nursing

IS - 5

ER -