Constitutive Effects of Performance Indicators: Getting Beyond Unintended Consequences

    92 Citations (Scopus)

    Abstract

    The idea that performance indicators in public management have unintended consequences is almost as old as performance measurement itself. But, is ‘unintended consequences’ an appropriate and insightful idea? The very term rests on an identification of intentions and assumptions about validity that are demonstrably problematic. Based on a distinction between trivial and advanced measure fixation, an argument is made for constitutive effects that are based on less problematic assumptions. Through this conceptual move, the political dimension of performance indicators is appreciated. The conceptual dimensions of constitutive effects are carved out, empirical illustrations of their applicability are offered and implications discussed.
    Original languageEnglish
    JournalPublic Management Review (Print)
    Volume16
    Issue number7
    Pages (from-to)969-986
    Number of pages17
    ISSN1471-9037
    DOIs
    Publication statusPublished - 2014

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