Abstract
Co-creation is emerging as a dominant business model for innovation pointing to co(llaborative) practices between firms and customers. These practices typically involve new ideas about firm-customer dialogue, for instance on terms of accessibility/transparency and risk assessment. More recently, the concept of co-creation has been applied to the brand management literature. Co-creation is viewed here as a collaborative approach to the management of brand meaning through firm-customer dialogue, supported by ‘images’ encompassing coded messages, perceptions, and emotions. Traditionally not part of brand research, these views point further to direct involvement of intuitions and imagination. This chapter presents a grounded reflection on how the visual, as a non-representational matter, may support this new venue of collaborative brand (meaning) innovation practices.
| Original language | English |
|---|---|
| Title of host publication | Transvisuality : The Cultural Dimension of Visuality : Volume III: Purposive Action: Design and Branding |
| Editors | Anders Michelsen, Frauke Wiegand, Tore Kristensen |
| Number of pages | 15 |
| Volume | III |
| Place of Publication | Liverpool |
| Publisher | Liverpool University Press |
| Publication date | 2019 |
| Pages | 161-175 |
| Chapter | 9 |
| ISBN (Print) | 9781786941589 |
| Publication status | Published - 2019 |
Keywords
- Faculty of Humanities