Analysis in usability evaluations: an exploratory study

Asbjørn Følstad; Effie Lai-Chong Law; Kasper Hornbæk

doi:10.1145/1868914.1868995

Analysis in usability evaluations: an exploratory study

Asbjørn Følstad, Effie Lai-Chong Law, Kasper Hornbæk

Department of Computer Science

13 Citations (Scopus)

Abstract

While the planning and implementation of usability evaluations are well described in the literature, the analysis of the evaluation data is not. We present interviews with 11 usability professionals on how they conduct analysis, describing the resources, collaboration, creation of recommendations, and prioritization involved. The interviews indicate a lack of structure in the analysis process and suggest activities, such as generating recommendations, that are unsupported by existing methods. We discuss how to better support analysis, and propose four themes for future research on analysis in usability evaluations.

Original language	English
Title of host publication	Proceedings of the 6th Nordic Conference on Human-Computer Interaction : extending boundaries
Publisher	Association for Computing Machinery
Publication date	2010
Pages	647-650
ISBN (Print)	978-1-60558-934-3
DOIs	https://doi.org/10.1145/1868914.1868995
Publication status	Published - 2010
Event	6th Nordic Conference on Human-Computer Interaction: extending boundaries - Reykjavik, Iceland Duration: 16 Oct 2010 → 20 Oct 2010 Conference number: 6

Conference

Conference	6th Nordic Conference on Human-Computer Interaction
Number	6
Country/Territory	Iceland
City	Reykjavik
Period	16/10/2010 → 20/10/2010

Access to Document

10.1145/1868914.1868995

Cite this

Analysis in usability evaluations : an exploratory study. / Følstad, Asbjørn; Lai-Chong Law, Effie; Hornbæk, Kasper.

Proceedings of the 6th Nordic Conference on Human-Computer Interaction: extending boundaries . Association for Computing Machinery, 2010. p. 647-650.

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

Følstad, A, Lai-Chong Law, E & Hornbæk, K 2010, Analysis in usability evaluations: an exploratory study. in Proceedings of the 6th Nordic Conference on Human-Computer Interaction: extending boundaries . Association for Computing Machinery, pp. 647-650, 6th Nordic Conference on Human-Computer Interaction, Reykjavik, Iceland, 16/10/2010. https://doi.org/10.1145/1868914.1868995

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