TY - JOUR
T1 - Actual and perceived provision of pharmaceutical care in Danish community pharmacies
T2 - The pharmacists' opinions
AU - Rossing, Charlotte
AU - Hansen, Ebba Holme
AU - Traulsen, Janine Morgall
AU - Krass, Ines
PY - 2005/6/1
Y1 - 2005/6/1
N2 - Objective: The study explores characteristics of community pharmacies with respect to implementing pharmaceutical care activities. The article addresses the provision of pharmaceutical care at reality level, perceived level and policy level. Method: A cross-sectional questionnaire was sent to all Danish community pharmacies to investigate the provision of pharmaceutical care (n=288). The respondents were pharmacists. Pharmaceutical care activities were operationalised by detecting and identifying medicine-related problems, setting goals to solve medicine-related problems, and documenting efforts to solve them. A non-respondent analysis was also performed. Main outcome measure: The identification of medicine-related problems (from self-report) was used as a proxy measure of pharmaceutical care activities and compared to pharmacies' self-reported provision of pharmaceutical care. Results: The survey response rate was 75.7. The characteristics of pharmacies that detected medicine-related problems differed from those of pharmacies with only a perceived provision of pharmaceutical care. Pharmacies that actually detected medicine-related problems focused on external cooperation regarding their pharmacy activities. Conclusion: The profiles of the perceived providers of pharmaceutical care and the respondents that detected medicine- related problems were distinct, thus indicating two separate groups of pharmacies. Pharmaceutical care has only been implemented in Denmark to a limited extent. This may be explained in part by the top-down implementation strategy conceived by the proprietor organisation.
AB - Objective: The study explores characteristics of community pharmacies with respect to implementing pharmaceutical care activities. The article addresses the provision of pharmaceutical care at reality level, perceived level and policy level. Method: A cross-sectional questionnaire was sent to all Danish community pharmacies to investigate the provision of pharmaceutical care (n=288). The respondents were pharmacists. Pharmaceutical care activities were operationalised by detecting and identifying medicine-related problems, setting goals to solve medicine-related problems, and documenting efforts to solve them. A non-respondent analysis was also performed. Main outcome measure: The identification of medicine-related problems (from self-report) was used as a proxy measure of pharmaceutical care activities and compared to pharmacies' self-reported provision of pharmaceutical care. Results: The survey response rate was 75.7. The characteristics of pharmacies that detected medicine-related problems differed from those of pharmacies with only a perceived provision of pharmaceutical care. Pharmacies that actually detected medicine-related problems focused on external cooperation regarding their pharmacy activities. Conclusion: The profiles of the perceived providers of pharmaceutical care and the respondents that detected medicine- related problems were distinct, thus indicating two separate groups of pharmacies. Pharmaceutical care has only been implemented in Denmark to a limited extent. This may be explained in part by the top-down implementation strategy conceived by the proprietor organisation.
KW - Community pharmacy
KW - Denmark
KW - Implementation
KW - Medicine-related problems
KW - Pharmaceutical care
KW - Pharmacy profession
KW - Provider characteristics
UR - http://www.scopus.com/inward/record.url?scp=23844465879&partnerID=8YFLogxK
U2 - 10.1007/s11096-004-1732-3
DO - 10.1007/s11096-004-1732-3
M3 - Journal article
C2 - 16096884
AN - SCOPUS:23844465879
SN - 2210-7703
VL - 27
SP - 175
EP - 181
JO - International Journal of Clinical Pharmacy
JF - International Journal of Clinical Pharmacy
IS - 3
ER -