What Do We Mean by “Interaction”?: An Analysis of 35 Years of CHI

Kasper Hornbæk; Aske Mottelson; Jarrod Knibbe; Daniel Vogel

doi:10.1145/3325285

What Do We Mean by “Interaction”? An Analysis of 35 Years of CHI

Kasper Hornbæk, Aske Mottelson, Jarrod Knibbe, Daniel Vogel

7 Citationer (Scopus)

Abstract

The notion of interaction is essential to human-computer interaction, yet rarely studied. We use quantitative and qualitative methods to investigate how this notion has been used across 35 years of proceedings from the ACM Conference on Human Factors in Computing (CHI). Using natural language processing, we extract 53,568 occurrences of the word “interaction” across 4,604 papers. In these occurrences, we categorize 2,668 unique words that modify how “interaction” is used in a sentence. We show that the use of “interaction” is both increasing and diversifying, suggesting the importance of the notion, but also the difficulty in developing theory about interaction. Our findings show that styles of interaction are closely associated with changes in technology and that modalities and characteristics of interaction are becoming more of a topic than specific devices or widgets. Interaction qualities, relating to structure, feel, effectiveness, and efficiency, are consistently prominent, and the quality of novelty is increasingly frequent. From this analysis, we identify open questions about interaction, including how to build knowledge across changing technologies, how to work toward a model of quality for interaction, and what the core of a science of interaction could be.

Originalsprog	Engelsk
Artikelnummer	27
Tidsskrift	ACM Transactions on Computer-Human Interaction
Vol/bind	26
Udgave nummer	4
Antal sider	30
ISSN	1073-0516
DOI	https://doi.org/10.1145/3325285
Status	Udgivet - 1 jul. 2019

Adgang til dokumentet

10.1145/3325285

Andre filer og links

http://www.mendeley.com/research/we-mean-interaction-analysis-35-years-chi

Citationsformater

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abstract = "The notion of interaction is essential to human-computer interaction, yet rarely studied. We use quantitative and qualitative methods to investigate how this notion has been used across 35 years of proceedings from the ACM Conference on Human Factors in Computing (CHI). Using natural language processing, we extract 53,568 occurrences of the word “interaction” across 4,604 papers. In these occurrences, we categorize 2,668 unique words that modify how “interaction” is used in a sentence. We show that the use of “interaction” is both increasing and diversifying, suggesting the importance of the notion, but also the difficulty in developing theory about interaction. Our findings show that styles of interaction are closely associated with changes in technology and that modalities and characteristics of interaction are becoming more of a topic than specific devices or widgets. Interaction qualities, relating to structure, feel, effectiveness, and efficiency, are consistently prominent, and the quality of novelty is increasingly frequent. From this analysis, we identify open questions about interaction, including how to build knowledge across changing technologies, how to work toward a model of quality for interaction, and what the core of a science of interaction could be.",

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