Stress lavorativo, disturbi psichici minori e indice di capacità di lavoro negli addetti al call center di un'azienda italiana

Medicin og biovidenskab

• Aptitude 43%
• Call Centers 100%
• Cross-Sectional Studies 3%
• Health 6%
• Health Services Needs and Demand 5%
• Health Status 4%
• Interviews 3%
• Mental Disorders 52%
• Occupational Groups 46%
• Occupational Stress 5%
• Psychological Handling 5%
• Psychology 6%
• Reward 8%
• Telecommunications 6%

Samfundsvidenskab

• call center 85%
• cross-sectional study 4%
• health 6%
• health status 4%
• interview 1%
• job demand 5%
• mediation 3%
• mental disorder 67%
• questionnaire 4%
• regression 2%
• reward 7%
• telecommunication 4%
• worker 40%