Patient perspectives on a personally controlled electronic health record used in regional Australia: ‘I can be like my own doctor’

TY - JOUR

T1 - Patient perspectives on a personally controlled electronic health record used in regional Australia

T2 - ‘I can be like my own doctor’

AU - Hanna, Lisa

AU - Gill, Stephen D.

AU - Newstead, Laura

AU - Hawkins, Melanie

AU - Osborne, Richard H.

PY - 2017/1

Y1 - 2017/1

N2 - Background: Personally controlled electronic health records (PCEHRs) are being implemented throughout Australia; yet few studies have investigated patients’ experiences of using a PCEHR. Aim: To explore patients’ experiences and perspectives of using a locally developed PCEHR implemented in an Australian health service. Method: Twelve patients completed individual semi-structured telephone interviews, which underwent inductive analysis. Results: Participants described two main interdependent advantages of PCEHRs: improved quality of healthcare through better information sharing and enhanced patient capacity for self-management. To realise these advantages, widespread acceptance and use of PCEHRs by healthcare providers is required, and PCEHRs need to be simple to use and accessible. Conclusion: PCEHRs can produce tangible benefits for patients. However, maximum benefits will be realised when PCEHRs contain a complete collection of relevant health information and are carefully designed for easy use.

AB - Background: Personally controlled electronic health records (PCEHRs) are being implemented throughout Australia; yet few studies have investigated patients’ experiences of using a PCEHR. Aim: To explore patients’ experiences and perspectives of using a locally developed PCEHR implemented in an Australian health service. Method: Twelve patients completed individual semi-structured telephone interviews, which underwent inductive analysis. Results: Participants described two main interdependent advantages of PCEHRs: improved quality of healthcare through better information sharing and enhanced patient capacity for self-management. To realise these advantages, widespread acceptance and use of PCEHRs by healthcare providers is required, and PCEHRs need to be simple to use and accessible. Conclusion: PCEHRs can produce tangible benefits for patients. However, maximum benefits will be realised when PCEHRs contain a complete collection of relevant health information and are carefully designed for easy use.

KW - Consumer health information

KW - Consumer participation

KW - EHealth

KW - Electronic health record

KW - Electronic medical record

KW - Medical records

KW - My Health Record

KW - Patient participation

KW - Personal health information

KW - Personal health records

KW - Personally controlled electronic health records

UR - http://www.scopus.com/inward/record.url?scp=85014457716&partnerID=8YFLogxK

U2 - 10.1177/1833358316661063

DO - 10.1177/1833358316661063

M3 - Journal article

C2 - 27486184

AN - SCOPUS:85014457716

SN - 1833-3583

VL - 46

SP - 42

EP - 48

JO - Health Information Management Journal

JF - Health Information Management Journal

IS - 1

ER -