TY - JOUR
T1 - New Uses of Outcomes Measures under Austerity: The Case of Danish Municipalities
AU - Ghin, Eva Camilla Moll
PY - 2018/12/1
Y1 - 2018/12/1
N2 - This article argues that the use of performance information may change according to economic circumstances. In a fiscal crisis, policy-makers likely demand less documentation of service quality, but under longer-term term austerity they can use performance information, including outcomes measures, to target and reallocate scarce resources across organizational boundaries. The argument is tested in an analysis of six Danish municipalities after the financial crisis. In these cases, performance information was used in new ways. For instance, outcomes measures were linked to overall strategies and used in the budgeting process to promote the reallocation of resources towards more effective services.
AB - This article argues that the use of performance information may change according to economic circumstances. In a fiscal crisis, policy-makers likely demand less documentation of service quality, but under longer-term term austerity they can use performance information, including outcomes measures, to target and reallocate scarce resources across organizational boundaries. The argument is tested in an analysis of six Danish municipalities after the financial crisis. In these cases, performance information was used in new ways. For instance, outcomes measures were linked to overall strategies and used in the budgeting process to promote the reallocation of resources towards more effective services.
U2 - 10.1007/s11115-017-0392-4
DO - 10.1007/s11115-017-0392-4
M3 - Journal article
SN - 1566-7170
VL - 18
SP - 543
EP - 560
JO - Public Organization Review
JF - Public Organization Review
IS - 4
ER -