Managing complexity in process digitalisation with dynamic condition response graphs

TY - GEN

T1 - Managing complexity in process digitalisation with dynamic condition response graphs

AU - Hildebrandt, Thomas

AU - Debois, Søren

AU - Slaats, Tijs

AU - Marquard, Morten

N1 - Conference code: 2

PY - 2017

Y1 - 2017

N2 - Digitalisation of work and business processes with the aim to provide more efficient services at a higher and consistent quality is high on the agendas in many countries. In Denmark the push for digitalisation is witnessed by the national strategy for digitalisation published every four years. Sadly, it is also witnessed by a number of expensive failed digitalisation projects. In this paper we point to two key problems in state-of-The art BPM technologies: 1) the use of rigid flow diagrams as the "source code" of process digitalisation is not suitable for managing the complexity of knowledge workflows and regulations and 2) insufficient support for continuous and agile end-user mapping and adaptation of processes. We report on research in progress on how the Dynamic Condition Response (DCR) Graph technology and collaborative process repository DCRGraphs.net could support agile and collaborative, bottom-up digitalisation of business and workflow processes.

AB - Digitalisation of work and business processes with the aim to provide more efficient services at a higher and consistent quality is high on the agendas in many countries. In Denmark the push for digitalisation is witnessed by the national strategy for digitalisation published every four years. Sadly, it is also witnessed by a number of expensive failed digitalisation projects. In this paper we point to two key problems in state-of-The art BPM technologies: 1) the use of rigid flow diagrams as the "source code" of process digitalisation is not suitable for managing the complexity of knowledge workflows and regulations and 2) insufficient support for continuous and agile end-user mapping and adaptation of processes. We report on research in progress on how the Dynamic Condition Response (DCR) Graph technology and collaborative process repository DCRGraphs.net could support agile and collaborative, bottom-up digitalisation of business and workflow processes.

UR - http://www.scopus.com/inward/record.url?scp=85029151827&partnerID=8YFLogxK

M3 - Article in proceedings

AN - SCOPUS:85029151827

T3 - CEUR Workshop Proceedings

BT - BIR-WS 2017

A2 - Johansson, Björn

PB - CEUR-WS.org

T2 - 2nd Workshop on Managed Complexity

Y2 - 28 August 2017 through 30 August 2017

ER -