Human-factor-based risk management in the healthcare to improve patient safety

TY - JOUR

T1 - Human-factor-based risk management in the healthcare to improve patient safety

AU - Streimelweger, Barbara

AU - Wac, Katarzyna

AU - Seiringer, Wolfgang

PY - 2016

Y1 - 2016

N2 - 'Patient Safety' tries to increase safety and transparency within healthcare systems for both patients and professionals. Within the healthcare sector, workflows become more and more complex, while time and money become scarce. As a consequence, the risk awareness, fault management and quality aspects become more important. One of the most well established risk assessment method is Failure Mode and Effect Analysis (FMEA) - a reliability analysis and risk assessment tool widely used in various industries. The traditional FMEA is using a Risk Priority Number (RPN) ranking system to evaluate and identify the risk level of failures, and to prioritize actions. However, there are several shortcomings in obtaining a quality estimate of the failure ratings with FMEA, especially when human factors play an important role. Thus, a new risk assessment method called HFdFMEA (Human Factor dependent FMEA) based on the dependency of used parameters and the observation of human factors, is proposed to address the drawbacks. The opportunity to improve patient safety is discussed as result of HFdFMEA.

AB - 'Patient Safety' tries to increase safety and transparency within healthcare systems for both patients and professionals. Within the healthcare sector, workflows become more and more complex, while time and money become scarce. As a consequence, the risk awareness, fault management and quality aspects become more important. One of the most well established risk assessment method is Failure Mode and Effect Analysis (FMEA) - a reliability analysis and risk assessment tool widely used in various industries. The traditional FMEA is using a Risk Priority Number (RPN) ranking system to evaluate and identify the risk level of failures, and to prioritize actions. However, there are several shortcomings in obtaining a quality estimate of the failure ratings with FMEA, especially when human factors play an important role. Thus, a new risk assessment method called HFdFMEA (Human Factor dependent FMEA) based on the dependency of used parameters and the observation of human factors, is proposed to address the drawbacks. The opportunity to improve patient safety is discussed as result of HFdFMEA.

KW - Failure mode and effects analysis

KW - FMEA

KW - FMEA in healthcare

KW - Human error

KW - Human factor

KW - Patient Safety

KW - Risk management

U2 - 10.4018/IJEHMC.2016070102

DO - 10.4018/IJEHMC.2016070102

M3 - Journal article

AN - SCOPUS:84982106688

SN - 1947-315X

VL - 7

SP - 16

EP - 28

JO - International Journal of E-Health and Medical Communications

JF - International Journal of E-Health and Medical Communications

IS - 3

ER -