@article{7fe604e8a8ed452684cd298cc42817fd,
title = "How a Geographically Distributed Software Team Managed to Negotiate Successfully using Chat Technology",
keywords = "Chat technology, Negotiation, Global software development, Distributed team, Double level language, Bug fixing, Faultlines, Subgroup dynamics, Software engineering",
author = "Nelson Tenorio and Pernille Bjorn",
year = "2019",
doi = "10.3895/rts.v15n37.8655",
language = "English",
volume = "15",
pages = "183--206",
journal = "Revista Tecnologia e Sociedade",
issn = "1809-0044",
publisher = "Universidade Tecnol{\'o}gica Federal do Paran{\'a}",
number = "37",
}