HCI research as problem-solving

Antti Oulasvirta, Kasper Hornbæk

51 Citationer (Scopus)

Abstract

This essay contributes a meta-scientific account of human-computer interaction (HCI) research as problem-solving. We build on the philosophy of Larry Laudan, who develops problem and solution as the foundational concepts of science. We argue that most HCI research is about three main types of problem: empirical, conceptual, and constructive. We elaborate upon Laudan's concept of problem-solving capacity as a universal criterion for determining the progress of solutions (outcomes): Instead of asking whether research is 'valid' or follows the 'right' approach, it urges us to ask how its solutions advance our capacity to solve important problems in human use of computers. This offers a rich, generative, and 'discipline-free' view of HCI and resolves some existing debates about what HCI is or should be. It may also help unify efforts across nominally disparate traditions in empirical research, theory, design, and engineering.

OriginalsprogEngelsk
TitelProceedings of the 2016 CHI Conference on Human Factors in Computing Systems
Antal sider12
ForlagAssociation for Computing Machinery
Publikationsdato7 maj 2016
Sider4956-4967
ISBN (Trykt)978-1-4503-3362-7
DOI
StatusUdgivet - 7 maj 2016
Begivenhed34th Annual CHI Conference on Human Factors in Computing Systems - San Jose Convention Center, San Jose, USA
Varighed: 7 maj 201612 maj 2016
Konferencens nummer: 34

Konference

Konference34th Annual CHI Conference on Human Factors in Computing Systems
Nummer34
LokationSan Jose Convention Center
Land/OmrådeUSA
BySan Jose
Periode07/05/201612/05/2016

Emneord

  • Larry Laudan, human-computer interaction, problem-solving, research problem, scientific progress

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