@article{ab39fdf08dd111df928f000ea68e967b,
title = "Consumer networks and firm reputation: A first experimental investigation",
abstract = "We examine the role of consumer networks in markets that suffer from moral hazard. Consumers exchange information with neighbors about past experiences with different sellers. Networks foster incentives for reputation building and enhance trust and efficiency in markets.",
keywords = "Faculty of Social Sciences, trust, consumer networks, moral hazard, information conditions, reputation",
author = "Jean-Robert Tyran and Steffen Huck and L{\"u}nser, {Gabriele K.}",
note = "JEL classification: C72, C92, D40, L14",
year = "2010",
month = aug,
doi = "10.1016/j.econlet.2010.04.017",
language = "English",
volume = "108",
pages = "242--244",
journal = "Economics Letters",
issn = "0165-1765",
publisher = "Elsevier",
number = "2",
}