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Client Abuse to Public Welfare Workers: Theoretical Framework and Critical Incident Case Study
Pernille Solveig Strøbæk
, Marek Korczynski
2
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Keyphrases
Customer Abuse
100%
Incident Cases
100%
Welfare Workers
100%
Public Welfare
100%
Social Market Economy
100%
Resilience
50%
System Failure
50%
Liberal Market Economy
50%
Social Processes
50%
Public Welfare Organization
50%
Original Contributions
50%
Emotional Costs
50%
New Public Management Reforms
50%
Sovereign
50%
Putting
50%
Worker Experience
50%
Social Sciences
Critical Incident
100%
Social Welfare
100%
Danish
50%
Public Management
50%
Welfare Organization
50%
Economics, Econometrics and Finance
Public Welfare
100%
Social Market Economy
100%