Beskrivelse
In this talk, I will present my work focusing on video mediated meetings in Danish health and public service organisations from a multimodal EMCA (Streeck, Goodwin, & LeBaron, 2011) and applied CA (Antaki, 2011) perspective. In recent years, video mediation technology has been introduced in numerous settings in Denmark, but little or no qualitative research has focused on the interactional consequences of the mediation in a Danish context. The first part of the presentation will focus on analyses of the consequences and affordances of the mediation: what is the procedural consequentiality of the mediation (Arminen, Licoppe, & Spagnolli, 2016), what kind of interactional resources does the mediation afford (Hutchby, 2014) and how is the interaction influenced by the fractured ecologies (Luff m.fl., 2003) of the interaction? The consequences will be addressed on different levels, e.g. the implications for turn taking and the design of social actions in the encounters. The analyses are based on video recordings of encounters between lay persons and professionals in telemedicine and public service settings. The second part of the presentation will provide a case of how this type of EMCA research can be used as basis for providing feedback and training material for practitioners. Some of the analyses presented in the first part of the presentation were used to locate interactional “trainables” in the data, and the trainables were then presented to practitioners in workshops informed by existing methods of feeding back results to practitioners within the field of applied CA (e.g. CARM (The Conversation Analytic Role-play Method; Stokoe 2011, 2014), ViRTI (Videobased Reflection on Team Interaction; Due & Lange 2015), and Video Learning (Due, Lange & Trærup: 2018). Based on this case, I will present dilemmas and critical reflections from this process.| Periode | 11 jan. 2019 |
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| Sted for afholdelse | University of Bayreuth, Tyskland |
| Grad af anerkendelse | International |