Original language | English |
---|---|
Journal | Performance Measurement and Metrics |
Volume | 9 |
Issue number | 1 |
Pages (from-to) | 59 - 68 |
Number of pages | 10 |
ISSN | 1758-6925 |
DOIs | |
Publication status | Published - 2008 |
Trust and organisational effectiveness: discrepancies between users' service preferences and the library system's construction of their needs
Niels Ole Pors