The employment of quality measures in libraries: cultural differences, institutional imperatives and managerial profiles

Niels Ole Pors, Pat Dixon, Heather Robson

14 Citations (Scopus)

Original language	English
Journal	Performance Measurement and Metrics
Volume	5
Issue number	1
Pages (from-to)	20-27
ISSN	1758-6925
Publication status	Published - 2004

Cite this

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title = "The employment of quality measures in libraries: cultural differences, institutional imperatives and managerial profiles",

keywords = "Kvalitetsm{\aa}ling, Vidensstyring, Biblioteksledere, Oversigter, Sociologi",

author = "Pors, {Niels Ole} and Pat Dixon and Heather Robson",

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AU - Robson, Heather

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