Meeting the changing predictable and unpredictable needs of users: an academic library case study

Carl Gustav Johannsen

Meeting the changing predictable and unpredictable needs of users: an academic library case study

Carl Gustav Johannsen

Department of Communication

Original language	English
Title of host publication	7th Northumbria International Conference on Performance Measurement in Libraries and Information Services (PM7) ? Theme: Measuring Library Performance and Organisational Effectiveness: From Research to Practice, August 13-16, 2007, Stellenbosch, South Africa
Publication date	2007
Publication status	Published - 2007

Cite this

Johannsen, C. G. (2007). Meeting the changing predictable and unpredictable needs of users: an academic library case study. In 7th Northumbria International Conference on Performance Measurement in Libraries and Information Services (PM7) ? Theme: Measuring Library Performance and Organisational Effectiveness: From Research to Practice, August 13-16, 2007, Stellenbosch, South Africa

Meeting the changing predictable and unpredictable needs of users: an academic library case study. / Johannsen, Carl Gustav.

7th Northumbria International Conference on Performance Measurement in Libraries and Information Services (PM7) ? Theme: Measuring Library Performance and Organisational Effectiveness: From Research to Practice, August 13-16, 2007, Stellenbosch, South Africa. 2007.

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research

Johannsen, CG 2007, Meeting the changing predictable and unpredictable needs of users: an academic library case study. in 7th Northumbria International Conference on Performance Measurement in Libraries and Information Services (PM7) ? Theme: Measuring Library Performance and Organisational Effectiveness: From Research to Practice, August 13-16, 2007, Stellenbosch, South Africa.

Johannsen CG. Meeting the changing predictable and unpredictable needs of users: an academic library case study. In 7th Northumbria International Conference on Performance Measurement in Libraries and Information Services (PM7) ? Theme: Measuring Library Performance and Organisational Effectiveness: From Research to Practice, August 13-16, 2007, Stellenbosch, South Africa. 2007

Johannsen, Carl Gustav. / Meeting the changing predictable and unpredictable needs of users: an academic library case study. 7th Northumbria International Conference on Performance Measurement in Libraries and Information Services (PM7) ? Theme: Measuring Library Performance and Organisational Effectiveness: From Research to Practice, August 13-16, 2007, Stellenbosch, South Africa. 2007.

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