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Innovative public library services - staff-less or staff-intensive?
Carl Gustav Viggo Johannsen
Department of Communication
2
Citations (Scopus)
1778
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Social Sciences
customer
13%
development project
29%
evaluation
13%
experience
4%
innovation
9%
leader
9%
leadership
9%
loan
14%
methodology
7%
qualitative interview
14%
questionnaire
7%
staff
100%