Exploring information seeking behaviour in a digital museum context

Mette Skov; Peter Ingwersen

Exploring information seeking behaviour in a digital museum context

Mette Skov, Peter Ingwersen

Department of Communication

32 Citations (Scopus)

Abstract

This paper describes the preliminary results of a case study of task-based interactive information seeking and retrieval behaviour of virtual museum visitors in context. The research described here is part of a larger study: this paper specifically looks at 1) leisure tasks/interests and derived information needs, and 2) main characteristics of virtual museum visitors' information seeking behaviour. Both quantitative and qualitative data were gathered from written enquiries to the museum, an online questionnaire and a user study of simulated interest tasks combined with retrospective think-aloud sessions. The data collected did not show exploratory behaviour to be predominant as expected. Rather analysis of data indicates a broad coverage of different types of needs. Finally, four main characteristics of virtual museum guests' information seeking behaviour were identified.

Original language	English
Title of host publication	Information Interaction in Context : Proceedings of the second IIiX Symposium on Information Interaction in Context
Editors	Pia Borlund, Jesper W. Schneider, Mounia Lalmas
Number of pages	6
Publisher	ACM Press
Publication date	2008
Pages	110-115
ISBN (Print)	978-1-60558-310-5
Publication status	Published - 2008
Event	Second IIiX Symposium on Information Interaction in Context - London, United Kingdom Duration: 14 Oct 2008 → 17 Oct 2008 Conference number: 2

Conference

Conference	Second IIiX Symposium on Information Interaction in Context
Number	2
Country/Territory	United Kingdom
City	London
Period	14/10/2008 → 17/10/2008

Series	ACM International Conference Proceedings Series

Keywords

Information retrieval
User study
Web museum OPAC
Digital cultural heritage

Access to Document

http://portal.acm.org/citation.cfm?id=1414694.1414719&coll=ACM&dl=ACM&CFID=33837190&CFTOKEN=43473685

Second IIiX Symposium on Information Interaction in Context
Mette Skov (Speaker)
2008 → …
Activity: Participating in or organising an event types › Organisation of and participation in conference

Cite this

Skov, M., & Ingwersen, P. (2008). Exploring information seeking behaviour in a digital museum context. In P. Borlund, J. W. Schneider, & M. Lalmas (Eds.), Information Interaction in Context: Proceedings of the second IIiX Symposium on Information Interaction in Context (pp. 110-115). ACM Press. ACM International Conference Proceedings Series http://portal.acm.org/citation.cfm?id=1414694.1414719&coll=ACM&dl=ACM&CFID=33837190&CFTOKEN=43473685

Exploring information seeking behaviour in a digital museum context. / Skov, Mette; Ingwersen, Peter.

Information Interaction in Context: Proceedings of the second IIiX Symposium on Information Interaction in Context. ed. / Pia Borlund; Jesper W. Schneider; Mounia Lalmas. ACM Press, 2008. p. 110-115 (ACM International Conference Proceedings Series).

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

Skov, M & Ingwersen, P 2008, Exploring information seeking behaviour in a digital museum context. in P Borlund, JW Schneider & M Lalmas (eds), Information Interaction in Context: Proceedings of the second IIiX Symposium on Information Interaction in Context. ACM Press, ACM International Conference Proceedings Series, pp. 110-115, Second IIiX Symposium on Information Interaction in Context, London, United Kingdom, 14/10/2008. <http://portal.acm.org/citation.cfm?id=1414694.1414719&coll=ACM&dl=ACM&CFID=33837190&CFTOKEN=43473685>

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AB - This paper describes the preliminary results of a case study of task-based interactive information seeking and retrieval behaviour of virtual museum visitors in context. The research described here is part of a larger study: this paper specifically looks at 1) leisure tasks/interests and derived information needs, and 2) main characteristics of virtual museum visitors' information seeking behaviour. Both quantitative and qualitative data were gathered from written enquiries to the museum, an online questionnaire and a user study of simulated interest tasks combined with retrospective think-aloud sessions. The data collected did not show exploratory behaviour to be predominant as expected. Rather analysis of data indicates a broad coverage of different types of needs. Finally, four main characteristics of virtual museum guests' information seeking behaviour were identified.

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KW - Brugerstudie

KW - Web museumskatalog

KW - Digitale kulturarv

KW - Information retrieval

KW - User study

KW - Web museum OPAC

KW - Digital cultural heritage

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ER -

Exploring information seeking behaviour in a digital museum context

Abstract

Conference

Keywords

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Activities

Second IIiX Symposium on Information Interaction in Context

Cite this