Design Challenges in Supporting Distributed Knowledge: An Examination of Organizing Elections

TY - GEN

T1 - Design Challenges in Supporting Distributed Knowledge

T2 - ACM CHI Conference on Human Factors in Computing Systems

AU - Boulus-Rødje, Nina

AU - Bjørn, Pernille

PY - 2015/4/18

Y1 - 2015/4/18

N2 - This paper identifies the design challenges for creating collaborative technologies supporting the practices of organizing elections. We ethnographically investigate the distributed nature of knowledge as enacted between heterogeneous groups over the course of three elections in Denmark. We 1) identify fundamental characteristics of elections, 2) provide a comprehensive account of the distributed nature of knowledge in organizing and executing elections, and 3) point to new challenging areas for human-computer interaction (HCI) design supporting distributed collaborative knowledge practices. We found that organizational pattern of elections complicates the embodiment of nomadic knowledge, which is crucial for managing the effective organization of an election. Thus, one of the relevant design challenges is finding out how to support the timely distribution of large amounts of information, while still ensuring it is appropriately divided and delivered to various groups participating in planning and executing elections.

AB - This paper identifies the design challenges for creating collaborative technologies supporting the practices of organizing elections. We ethnographically investigate the distributed nature of knowledge as enacted between heterogeneous groups over the course of three elections in Denmark. We 1) identify fundamental characteristics of elections, 2) provide a comprehensive account of the distributed nature of knowledge in organizing and executing elections, and 3) point to new challenging areas for human-computer interaction (HCI) design supporting distributed collaborative knowledge practices. We found that organizational pattern of elections complicates the embodiment of nomadic knowledge, which is crucial for managing the effective organization of an election. Thus, one of the relevant design challenges is finding out how to support the timely distribution of large amounts of information, while still ensuring it is appropriately divided and delivered to various groups participating in planning and executing elections.

U2 - 10.1145/2702123.2702458

DO - 10.1145/2702123.2702458

M3 - Conference article

SP - 3137

EP - 3146

JO - Proceedings of ACM CHI Conference on Human Factors in Computing Systems

JF - Proceedings of ACM CHI Conference on Human Factors in Computing Systems

Y2 - 18 April 2015 through 23 April 2015

ER -