User Participation in Pilot Implementation: Porters and Nurses Coordinating Patient Transports

Arnvør Martinsdóttir á Torkilsheyggi; Morten Hertzum

doi:10.1145/2686612.2686654

User Participation in Pilot Implementation: Porters and Nurses Coordinating Patient Transports

Arnvør Martinsdóttir á Torkilsheyggi, Morten Hertzum

Institut for Kommunikation - Forskning

5 Citationer (Scopus)

648 Downloads (Pure)

Abstract

Pilot implementations provide users with real-work experiences of how a system will affect their daily work before the design of the system is finalized. On the basis of a pilot implementation of a system for coordinating the transport of patients by hospital porters, we investigate pilot implementation as a method for participatory design. We find that to foster participation and learning about user needs a pilot implementation must create a space for reflecting on use, in addition to the space for using the pilot system. The space for reflection must also exist during the activities preparing the use of the pilot system because the porters and nurses learned about their needs throughout the pilot implementation, not just during use. Finally, we discuss how the scope and duration of a pilot implementation influence the conditions for participation.

Originalsprog	Engelsk
Titel	OzCHI '14 Proceedings of the 26th Australian Computer-Human Interaction Conference on Designing Futures: the Future of Design
Antal sider	10
Forlag	Association for Computing Machinery
Publikationsdato	2 dec. 2014
Sider	290-299
ISBN (Elektronisk)	978-1-4503-0653-9
DOI	https://doi.org/10.1145/2686612.2686654
Status	Udgivet - 2 dec. 2014
Begivenhed	OzCHI 14: Proceedings of the 26th Australian Computer-Human Interaction Conference on Designing Futures: the Future of Design - Sydney, NSW, Sydney, Australien Varighed: 2 dec. 2014 → 5 dec. 2014 Konferencens nummer: Prooceeding Ozchi '14

Konference

Konference	OzCHI 14
Nummer	Prooceeding Ozchi '14
Lokation	Sydney, NSW
Land/Område	Australien
By	Sydney
Periode	02/12/2014 → 05/12/2014

Navn	Australasian Computer Human Interaction Conference. Proceedings

Emneord

Det Humanistiske Fakultet
evaluation
methodology
learning
Pilot implementation
real-use experience

Adgang til dokumentet

10.1145/2686612.2686654

CLIC_OZCHI2014Forlagets udgivne version, 285 KB

Citationsformater

Torkilsheyggi, A. M. Á., & Hertzum, M. (2014). User Participation in Pilot Implementation: Porters and Nurses Coordinating Patient Transports. I OzCHI '14 Proceedings of the 26th Australian Computer-Human Interaction Conference on Designing Futures: the Future of Design (s. 290-299). Association for Computing Machinery. Australasian Computer Human Interaction Conference. Proceedings https://doi.org/10.1145/2686612.2686654

User Participation in Pilot Implementation: Porters and Nurses Coordinating Patient Transports. / Torkilsheyggi, Arnvør Martinsdóttir á; Hertzum, Morten.

OzCHI '14 Proceedings of the 26th Australian Computer-Human Interaction Conference on Designing Futures: the Future of Design . Association for Computing Machinery, 2014. s. 290-299 (Australasian Computer Human Interaction Conference. Proceedings).

Publikation: Bidrag til bog/antologi/rapport › Konferencebidrag i proceedings › Forskning › peer review

Torkilsheyggi, AMÁ & Hertzum, M 2014, User Participation in Pilot Implementation: Porters and Nurses Coordinating Patient Transports. i OzCHI '14 Proceedings of the 26th Australian Computer-Human Interaction Conference on Designing Futures: the Future of Design . Association for Computing Machinery, Australasian Computer Human Interaction Conference. Proceedings, s. 290-299, OzCHI 14, Sydney, Australien, 02/12/2014. https://doi.org/10.1145/2686612.2686654

Torkilsheyggi AMÁ, Hertzum M. User Participation in Pilot Implementation: Porters and Nurses Coordinating Patient Transports. I OzCHI '14 Proceedings of the 26th Australian Computer-Human Interaction Conference on Designing Futures: the Future of Design . Association for Computing Machinery. 2014. s. 290-299. (Australasian Computer Human Interaction Conference. Proceedings). doi: 10.1145/2686612.2686654

Torkilsheyggi, Arnvør Martinsdóttir á ; Hertzum, Morten. / User Participation in Pilot Implementation: Porters and Nurses Coordinating Patient Transports. OzCHI '14 Proceedings of the 26th Australian Computer-Human Interaction Conference on Designing Futures: the Future of Design . Association for Computing Machinery, 2014. s. 290-299 (Australasian Computer Human Interaction Conference. Proceedings).

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