Trust and organisational effectiveness: discrepancies between users' service preferences and the library system's construction of their needs

Niels Ole Pors

9 Citationer (Scopus)
OriginalsprogEngelsk
TidsskriftPerformance Measurement and Metrics
Vol/bind9
Udgave nummer1
Sider (fra-til)59 - 68
Antal sider10
ISSN1758-6925
DOI
StatusUdgivet - 2008

Citationsformater