@article{b69bb84b03fd4473be95cda1420e9a91,
title = "The employment of quality measures in libraries: cultural differences, institutional imperatives and managerial profiles",
keywords = "Kvalitetsm{\aa}ling, Vidensstyring, Biblioteksledere, Oversigter, Sociologi",
author = "Pors, {Niels Ole} and Pat Dixon and Heather Robson",
year = "2004",
language = "English",
volume = "5",
pages = "20--27",
journal = "Performance Measurement and Metrics",
issn = "1467-8047",
publisher = "Emerald Group Publishing",
number = "1",
}